Grounds Crew Operations Manager

Position Title: Grounds Crew Operations Manager Ready to lead crews instead of just managing jobs? This is an opportunity to oversee multiple commercial landscape teams while helping a growing organization continue to expand throughout the Twin Cities. If you enjoy coaching employees, improving operations and solving challenges in the field, this role offers long-term stability and career growth. The Grounds Crew Operations Manager plays a crucial role in overseeing the daily operations of grounds maintenance and field management. This position is responsible for managing multiple crews, ensuring quality control, and addressing customer service issues. The ideal candidate will possess strong leadership skills and a solid background in operations management. Challenges include coordinating crews effectively, maintaining high-quality standards, and adapting to weather-related impacts. This role offers opportunities for professional growth and advancement as the company continues to expand its services. Salary Range: $75,000-$85,000+ / Year DOE Responsibilities Manage approximately 20-25 employees across multiple crewsOversee crew scheduling and dispatchHandle payroll and timesheet managementConduct training and development for crew membersPerform quality control inspections and field visitsResolve customer issues and complaintsImplement performance management practicesCoordinate with other department managersMaintain operational oversight from both office and fieldTransition to winter zone manager for snow operations Requirements Operations management experience Experience leading field service teams Strong scheduling and dispatch experience Excellent leadership and communication skills Customer service experience Computer proficiency with Microsoft Office Experience using operational software preferred Valid driver's licenseLandscape maintenance experience is preferredCommercial grounds maintenance experience is preferredLawn care operations experience is preferredSnow and ice management experience is preferredProperty maintenance services experience is preferred Benefits Healthcare reimbursement (50% of employee premium only)401(k) plan with 3% match eligible after 90 daysPTO typically 2-3 weeks for professional staffPaid major holidays If you are a Grounds Crew Operations Manager looking to take the next step in your career, apply now!