Grooming Salon Manager

About the role

We're looking for an experienced and passionate Grooming Salon Leader to join our team. You'll oversee salon operations, manage a team, and deliver expert grooming services to our valued customers' pets.

Responsibilities

• Oversee day-to-day operations, optimize scheduling, manage inventory, and execute staffing plans
• Recruit, hire, train, and supervise a team of entry-level trainees up to professional level grooming staff
• Create and manage efficient grooming schedules, monitor salon performance metrics, and implement strategies to drive growth
• Interact professionally with pet parents, provide exceptional customer service, and educate on grooming maintenance and home care practices
• Perform expert grooming services, operate grooming instruments, evaluate individual pet needs, and ensure safety and quality standards are met
• Manage grooming area cleanliness and perform daily and weekly cleaning duties
• Ensure salon productivity, performance, growth, and improvement

Requirements

• 2 or more years' experience as a professional groomer or completion of a technical grooming training program
• Strong leadership skills with experience managing a salon team
• High-school diploma or GED preferred
• Expert knowledge of various dog breeds, grooming requirements, common health issues, and behaviors
• Strong decision-making and problem-solving skills
• Attention to detail and ability to execute grooming services accurately and to the highest standards
• Full-time availability, including weekends, evenings, and holidays

Qualifications

• Passionate about animals and pet grooming
• Genuine interest in continuing a career in pet grooming
• Ability to handle pets of all sizes and temperaments with care and empathy

Skills

• Competitive Pay + Incentive based on salon performance + Tips
• Medical, dental, vision, and more
• 401k and more
• Paid Time Off
• Petco Discounts
• All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc.
• State of the art equipment, including bathing system, kennels, tables, and dryers
• Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor

Benefits

• Health and financial benefits, 401K, incentives, and PTO

Pay

Competitive Pay + Incentive based on salon performance + Tips (Payment in accordance to the Grooming Salon Leader Incentive Plan details)

Schedule

Full-time availability, including weekends, evenings, and holidays