Grooming Salon Manager

About the role

The Grooming Salon Manager at Petco leads and manages grooming salon operations and team members, delivering expert grooming services to valued customers' pets. This role offers competitive pay, medical, dental, vision benefits, a 401(k), paid time off, and pet discounts.

Responsibilities

- Oversee day-to-day operations, optimize scheduling, manage inventory, and execute staffing plans. - Recruit, hire, train, and supervise a team of entry-level trainees up to professional level grooming staff. - Create and manage efficient grooming schedules, monitor salon performance metrics, and collaborate with store management to achieve sales targets. - Interact professionally with pet parents, provide exceptional customer service, and offer grooming recommendations. - Stay updated on grooming industry trends and best practices. - Independently perform professional grooming services, operate and maintain grooming instruments, evaluate individual pet needs, educate pet parents on grooming maintenance, and ensure the well-being and safety of pets.

Requirements

- 2 or more years' experience as a professional groomer or completion of a technical grooming training program. - Strong leadership skills, with 1-2 years previous experience of salon management or related field. - Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors. - Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards. - Genuine passion for animals with a desire to continue a career in pet grooming. - Strong decision-making and problem-solving skills. - Results-driven, with focused commitment on salon productivity, performance, growth, and improvement. - Strong attention to detail, ensuring grooming services are accurate and meet high standards. - Capable of handling pets of all sizes and temperaments with care and empathy.

Qualifications

- High-school diploma or GED preferred. - Very strong verbal and written communication skills. - Expert knowledge of Petco's grooming policies, standards, and guidelines. - Available to work full time, including weekends, evenings, and holidays, as needed by the Pet Care Center's grooming schedule.

Skills

- Leadership and team management. - Grooming expertise and knowledge. - Customer service and interaction. - Problem-solving and decision-making. - Attention to detail and safety awareness.

Benefits

- Competitive pay and incentive plan. - Medical, dental, vision, and more. - 401(k) and more. - Paid time off. - Petco Discounts. - All the supplies and equipment needed. - State-of-the-art equipment. - Career development and growth opportunities.