Grooming Salon Manager

About the role

The Grooming Salon Leader at Petco is responsible for leading and managing grooming salon operations and team members, delivering expert grooming services, and fostering a positive work environment. This role offers competitive pay, medical, dental, vision benefits, a 401(k), paid time off, and pet discounts.

Responsibilities

- Oversee day-to-day operations of the grooming salon, ensuring smooth workflows, optimizing scheduling, managing inventory, and executing staffing plans. - Recruit, hire, train, and supervise a team of entry-level trainees up to professional level grooming staff, providing coaching, feedback, training, and performance evaluations. - Create and manage efficient grooming schedules, monitor salon performance metrics, collaborate with store management to achieve sales targets, interact professionally with pet parents, and provide exceptional customer service. - Stay updated on grooming industry trends and best practices, independently perform professional grooming services, operate and maintain grooming instruments, evaluate individual pet needs, educate pet parents on grooming maintenance, and ensure the well-being and safety of pets.

Requirements

- 2 or more years' experience as a professional groomer or completion of a technical grooming training program. - Strong leadership skills, with 1-2 years previous experience of salon management or related field, preferred. - High-school diploma or GED preferred. - Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors. - Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards. - Genuine passion for animals with a desire to continue a career in pet grooming. - Strong decision-making and problem-solving skills. - Results-driven, with focused commitment on salon productivity, performance, growth, and improvement. - Strong attention to detail, ensuring grooming services are accurate and meet high standards. - Capable of handling pets of all sizes and temperaments with care and empathy.

Qualifications

- Available to work full time at a minimum of 35 per week, including weekends, evenings, and holidays, as needed by the Pet Care Center's grooming schedule.

Skills

- Excellent verbal and written communication skills. - Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors. - Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards. - Strong decision-making and problem-solving skills. - Strong attention to detail. - Capable of handling pets of all sizes and temperaments with care and empathy.

Benefits

- Competitive Pay + Incentive based on salon performance + Tips (Payment in accordance to the Grooming Salon Leader Incentive Plan details). - Medical, dental, vision and more. - 401k and more. - Paid Time Off. - Petco Discounts. - All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc. - State of the art equipment, including bathing system, kennels, tables, and dryers. - Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor.

Pay

- Payment in accordance to the Grooming Salon Leader Incentive Plan details.

Schedule

- Full time, including weekends, evenings, and holidays, as needed by the Pet Care Center's grooming schedule.