Grooming Salon Manager

About the role

We're looking for a Grooming Salon Leader to lead and manage grooming salon operations and team members. You'll deliver expert grooming services, foster a positive work environment, and drive salon performance.

Responsibilities

• Oversee day-to-day operations, optimize scheduling, manage inventory, and execute staffing plans
• Hire, train, and supervise a team of entry-level trainees up to professional level grooming staff, providing coaching, feedback, training, and performance evaluations
• Create and manage efficient grooming schedules, monitor salon performance metrics, and develop action plans
• Collaborate with store management to achieve sales targets, implement strategies to drive growth, and boost profitability
• Interact professionally with pet parents, provide exceptional customer service, and offer grooming recommendations
• Perform expert-level grooming services, operate and maintain grooming instruments, evaluate individual pet needs, educate pet parents on grooming maintenance, and ensure the well-being and safety of pets
• Utilize expert knowledge of Petco's grooming policies, standards, and guidelines to maintain safety, quality, and consistency in grooming salon activities

Requirements

• 2 or more years' experience as a professional groomer or completion of a technical grooming training program
• Strong leadership skills, with 1-2 years previous experience of salon management or related field, preferred
• High-school diploma or GED preferred, though not required
• Very strong verbal and written communication skills for interactions with pet parents and grooming team members
• Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
• Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards
• Genuine passion for animals with a desire to continue a career in pet grooming
• Strong decision-making and problem-solving skills, using grooming experience and knowledge to solve problems in moderately complex situations
• Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards
• Capable of handling pets of all sizes and temperaments with care and empathy

Qualifications

• Available to work full time at a minimum of 35 per week, including weekends, evenings, and holidays, as needed by the Pet Care Center's grooming schedule

Skills

• Competitive Pay + Incentive based on salon performance + Tips (Payment in accordance to the Grooming Salon Leader Incentive Plan details)
• Medical, dental, vision and more
• 401k and more
• Paid Time Off
• Petco Discounts
• All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc.
• State of the art equipment, including bathing system, kennels, tables, and dryers
• Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor

Benefits

• Health and financial benefits, 401K, incentives, and PTO

Pay

The salary range is $15.00 - $30.00 hourly or salary, depending on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range, the regulatory minimum wage will be the minimum rate applied.