Grooming Manager

Sparkle Grooming Co. is seeking an experienced and service-driven Grooming Manager to lead one of our high-performing salon teams. This is a hands-on leadership role ideal for a confident groomer who takes pride in their craft and thrives in a team-driven environment. You’ll oversee daily salon operations, support a positive culture, and ensure services are delivered safely, consistently, and to the highest standard. As an AKC S.A.F.E. Salon Certified provider, Sparkle is committed to safety, quality, and professionalism. Our membership-based model ensures a steady flow of recurring clients, allowing you and your team to focus on building lasting relationships with pets and their people. If you’re passionate about grooming, strong in leadership, and ready to grow with a brand redefining routine pet care, we’d love to meet you. Duties + ResponsibilitiesOnboard all new Groomers, ensuring their completion of all training requirements, evaluating the quality of grooms, and providing ongoing learning opportunitiesPerform dog grooming services to breed standards and to client’s personal preferences and hold your groomers to those same standardsEnsure the safety and well-being of every pet and associate in the salon, taking immediate action whenever necessaryAssist in setting and achieving monthly sales and membership goalsCoach and develop team to recommended services and products based on the needs of the businessHold team accountable for achieving sales + membership goals each monthMaintain overall pet hygiene by clipping nails, brushing teeth, and cleaning earsMaintain a clean workstation by sanitizing and sweeping before the arrival of every pet and at the end of every workdayAdvise owners on at-home care tips and best practices for their petsCommunicate with pet parents regarding their pets and resolve any customer service issuesQualifications / Preferred ExperienceExperience running full-service grooming salons including sales and inventory Four to six years of professional grooming experience requiredStrong teacher of grooming skills to others Strong knowledge of individual breed standards and breed cutsUse of proper scissoring techniquesExperience in customer service and conflict resolutionCompensation + BenefitsAttractive base salary + bonus structureHealth insurance PTO/paid holidaysOpportunities for professional development + career growthAbout SparkleWe’re not your average dog groomer. Founded in 2022, Sparkle is where routine pet care meets small-box retail and social service. Our membership-based, wellness-focused hygiene and salon-style dog grooming, make access to routine care easy and affordable for all – while also giving back to support the needs of our community. Loyal to a greater purpose, we are on a mission to improve quality of life for those we care for, while also doing our part to create healthy happy homes in the communities we serve.