Grocery Third Person

PURPOSE

Aids the Grocery Manager in overseeing the Grocery Department, assisting in staffing, inventory, and customer service.

Responsibilities

• Champions customer service initiatives to meet divisional goals.
• Manages customer relations positively, resolving complaints effectively.
• Supports Albertson's personalized service philosophy.
• Performs ordering, receiving, storing, pricing, stocking, and merchandising duties.
• Assists in planning, organizing, and directing daily operations.
• Implements company and division merchandising policies.
• May direct store operations in absence of Store Director and Grocery Manager.
• Engages in suggestive selling and sales techniques.
• Accounts for sales, maintains cash register detail tapes, and manages money from check stands.
• Prepares "to do" lists for night stockers, closes out items, and implements price changes.
• Controls shrinkage and prevents out-of-code product sales.
• Ensures store compliance with policies, recommends corrective actions, and implements emergency procedures.
• Supervises associates and handles customer complaints in absence of Store Director and Grocery Manager.
• Might perform duties of the Receiving Clerk.
• Performs all job duties accurately, honestly, and with integrity.

Skills And Physical Requirements

• Extensive retail background with prior management experience.
• Thorough understanding of Company practices, policies, and procedures.
• Strong written and oral communication skills.
• Good leadership and interpersonal skills.
• The ability to manage and develop people.
• The ability to maintain composure in various situations.
• Knowledge of employment laws and workplace practices.
• Knowledge of basic mathematics and weights and measures.
• Ability to deal with vendors, customers, the public, and government agencies.
• Ability to work flexible hours, weekends, and holidays.
• Knowledge of emergency procedures.
• Physical stamina to stand, walk, lift, maneuver objects up to 80 lbs., and operate various equipment.
• Compliance with Company policies including grooming standards and dress codes.