Grocery Third Person

PURPOSE

Aids the Grocery Manager in overseeing the Grocery Department, assisting in staffing, inventory, and customer service.

Responsibilities

• Champions Albertson's customer service initiatives.
• Handles customer relations positively, resolving complaints effectively.
• Supports the implementation of Company and Division merchandising policies.
• May oversee store operations in absence of Store Director and Grocery Manager.
• Engages in suggestive selling and other sales techniques.
• Manages cash register detail tapes, handles money transactions, and implements price changes.
• Prepares "to do" lists for night stockers, closes out discontinued items, and controls shrinkage.
• Ensures compliance with sanitation, safety, and security policies.
• Implements emergency procedures in case of equipment or software malfunctions.
• Supervises associates and handles customer complaints in absence of Store Director and Grocery Manager.
• Performs duties of Receiving Clerk in absence of Receiving Clerk.
• Performs all job duties accurately, honestly, and with integrity.

Skills And Physical Requirements

• Extensive retail background with prior management experience.
• Thorough understanding of Company practices, policies, and procedures.
• Strong written and oral communication skills.
• Good leadership and interpersonal skills.
• The ability to manage and develop people.
• The ability to maintain composure in stressful situations.
• Knowledge of employment laws and workplace practices.
• Compliance with state and federal regulations.
• Ability to interact effectively with all levels of personnel, customers, vendors, and the public.
• Analytical ability to handle administrative details.
• Ability to judge and react to business activity.
• Knowledge of basic mathematics and weights and measures.
• Knowledge of product variety, location, and perishability.
• Ability to deal with vendors, customers, the public, and government agencies.
• Ability to work various shifts, weekends, and holidays.
• Physical stamina to stand, walk, lift up to 80 lbs, reach, maneuver objects, and operate various equipment.
• Manual dexterity and good eye-hand coordination.
• Mental alertness to ensure safe and accurate work.
• Compliance with Company policies on grooming, dress codes, and safety.