Grocery Lead
Job Summary
Grocery Leads are key players in keeping their teams on track and providing unparalleled guest service. They stay on top of department records, processes, standards and methods. Success in this role requires teamwork, a drive to grow in leadership, and the ability to inspire others.
Responsibilities
- Enable unparalleled guest service by leading the team by example, constantly striving to delight and surprise guests, vendors, and stakeholders.
- Understand all guest service initiatives and measurement tools (e.g., voice of guest, mystery shoppers).
- Respond to guest calls regarding product inquiries, special orders, and product requests.
- Schedule team members and delegate work assignments.
- Provide coaching and feedback to team members.
- Oversee and evaluate training provided to team members.
- Attend and conduct daily team huddles.
- Write department orders, monitor ordering, and supervise stocking and receiving.
- Develop and implement merchandising plans using company guidelines.
- Take an active role in building the store's product assortment.
- Track and reduce out‑of‑stocks and participate in physical inventories.
- Utilize all available tools to help reduce and eliminate shrink.
- Comply with and perform self‑assessments; pass all internal and external audits.
- Understand and adhere to the collective bargaining agreement.
- Develop and maintain communication processes with other departments.
- Back up other grocery lead positions as needed.
- Maintain safety as the top priority for team members, guests, and products.
- Properly handle products and equipment in accordance with food safety and safety guidelines.
- Actively participate in, and promote, an environment that embraces diversity, inclusion, and respect for team members, guests, vendors, and the community.
Requirements
- Experience required: 6 months to 1 year; desire to become a non‑union team leader; retail work experience or store leader recommendation.
- Experience desired: prior experience in grocery/dairy or related field; retail leadership or supervisory experience; demonstrated product knowledge relevant to the department; satisfactory performance and discipline record.
- Education desired: high school diploma or equivalent.
- Certification or licensing: varies by department.
- Lifting requirement: up to 50 pounds.
- Age requirement: at least 18 years of age.
Pay
The hiring range for this position is $15.50–$15.75 per hour (annualized). This range represents the anticipated base pay; actual compensation will be determined based on experience, skills, education, and location.
Schedule
Must be able to work a flexible schedule, which could include nights, weekends, and holidays.
Benefits
- Health, vision, and dental insurance
- Personal/sick paid time
- 401(k) retirement savings plan
- Bonus potential
- Paid bereavement
- Vacation
- Paid holidays
About Us
At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our team members show to each other and in our communities is what truly sets us apart. Here, you’ll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us — because you matter.