Grocery General Merchandise Clerk

Location: Winchester, CA 92596 • Store #0177

Stater Bros. Markets is not able to consider candidates who will require visa sponsorship now or in the future.

About the role

The General Merchandise Clerk (“GMC”) is accountable for delivering G.O.A.T. (Greet, Observe, Assist, Thank) service to customers. This versatile, adaptable role supports multiple store operations—front-end, grocery, e-commerce, produce, and floral—while maintaining outstanding customer service.

Pay

Hourly pay range: $17.10 – $22.85. Starting pay is at step 1; the range reflects progression to the maximum step per the collective bargaining agreement.

Responsibilities

• Provide friendly, professional customer service (G.O.A.T) and assist with questions, product location, and recommendations
• Bag groceries carefully, separate items properly, and help load groceries into customer vehicles
• Retrieve and organize shopping carts from the parking lot
• Stock, refill, and rotate shelves, displays, and end caps with general merchandise following planograms and seasonal guidelines
• Follow CAO bread procedures and build/maintain product displays
• Bale cardboard and keep the backroom clean, organized, and hazard-free
• Ensure accurate signage, pricing, and routine price changes; maintain clean, safe aisles and displays
• Sweep floors, clean spills, and remove trash
• Receive and fulfill e-commerce orders: locate, inspect, and pack items accurately; report substitutions or delays; label orders clearly for pickup; assist customers with order transport to vehicles
• Cut, prepare, package, label, and price fresh-cut produce; stock and rotate merchandise; monitor temperatures and storage conditions; maintain logs of damaged/lost items; assist with monthly inventory counts
• Open, price, and stock floral merchandise; maintain neat, attractive displays; remove wilted or damaged products; place point-of-sale signs and promotional materials
• Support the Produce department by stocking and maintaining the salad wall and other GMC produce items
• Operate store equipment (hand trucks, box cutters, department tools) safely and efficiently
• Collaborate with team members to ensure smooth operations and excellent customer experience
• Perform all other related duties as assigned, including courtesy clerk tasks

Requirements

• Must be at least 18 years of age
• High school diploma preferred but not required
• Valid Food Handler / Health Card
• Ability to work in a fast-paced environment, handling multiple tasks and responsibilities
• Friendly, customer-focused attitude with strong communication skills (oral and written)
• Team-oriented with a positive attitude and ability to follow direction
• Basic math and reading skills for pricing, labels, equipment, and inventory
• Good problem-solving abilities and attention to detail
• Physical ability to stand, walk, bend, kneel for 4–8 hours per day and lift up to 50 pounds
• Available for a flexible schedule, including evenings, weekends, and holidays
• Adherence to store policies, safety standards, and the collective bargaining agreement