Grocery Clerk

About the role

To stock merchandise on shelves and displays throughout the department in a careful, clean, neat, and expedient manner, ensuring that all product is fresh, rotated, and well stocked for customers while maintaining excellent customer service.

Responsibilities

• Greet, assist, and thank customers in a prompt, courteous, and friendly manner.
• Commit to the “Golden Rule” and work with other associates to build a strong grocery team.
• Achieve high associate morale by managing in a style that is Respectful, Supportive, and Totally Team Oriented (RSTO).
• Receive and unload deliveries, check for accuracy, and store product in the designated area.
• Keep all grocery products rotated in display cases, coolers, and freezers according to company policy and product code dates, using the oldest products first (first in, first out).
• Clean shelves as they are restocked, fill and build displays, and ensure they are blocked and straightened.
• Merchandise the department in accordance with community needs.
• Return all overstock to the stockroom in an organized manner.
• Perform price changes when necessary.
• Notify the grocery manager of potential shrink problems (damaged or missing merchandise), out-of-stock items, security issues, and customer requests or complaints.
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Monitor cooler and display area temperatures to ensure product quality; report refrigeration failures immediately.
• Keep sales and work areas swept clean, orderly, and free from safety hazards; report hazards to management.
• Exercise proper safety practices when lifting or moving product or using equipment and tools.
• Assist the front end with bagging during busy times.
• Maintain a favorable impression in dress, personal hygiene, and business attitude.
• Properly dispose of trash.
• Complete onboarding/e-learnings and checklist within 30 days of hire or entering the department.
• Perform other duties as assigned by management.

Requirements

• Must be 16 years of age (18 to use compactor).
• Complete training in the grocery operation.
• Ability to prioritize workload and work with a sense of urgency.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Physical Demands

The following physical demands and safety risk factors may occur during each work shift and are listed according to their frequency:

• Occasionally (1-33%): Sitting, pulling up to 500 lbs, climbing up to 8 feet, smelling, loud noise, slippery or cluttered floors, contact with sharp objects and skin irritants, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
• Frequently (34-66%): Walking on tile or concrete, carrying and lifting up to 50 lbs, pushing up to 500 lbs, bending, balancing, stooping, kneeling, crouching, handling, fingering, feeling, crawling, talking, twisting of back and neck, and hazardous equipment (mechanical moving parts).
• Continuously (67-100%): Standing on tile or concrete, reaching at waist or overhead, seeing, hearing, and repetitive movement of the entire body.

Working Conditions

• Working environment is inside and outside, and may include exposure to cold temperatures.

Machines, Tools, and Equipment Utilized

• Pallets, pallet jacks, power jack, u-boats, transport dollies, pricing gun, case cutter, trash compactor, display dividers, and approved cleaning supplies.

Pay

The hiring range for this position is $15.00 - $17.90 per hour.