GROCERY/CLERK

Responsibilities

• Absorb and maintain a safe and clean environment to encourage customer loyalty.
• Achieve and exceed sales and profit targets set by the department manager.
• Maintain and adhere to all quality assurance standards.
• Implement and promote the Customer 1st strategy, encouraging associates to provide excellent customer service.
• Display respect, honesty, integrity, diversity, inclusion, and safety in all interactions.
• Handle stressful situations effectively and communicate clearly.
• Show knowledge of basic math (counting, addition, and subtraction).
• Gain and maintain expertise on products sold in the department and throughout the store.
• Offer product samples and suggest additional items to customers.
• Inform customers about dairy specials and provide fresh products.
• Check product quality, review "sell by" dates, and label, stock, and inventory department merchandise.
• Report discrepancies in product ordering and shipping to the department manager.
• Stay updated with store promotions, display present, future, seasonal, and special ads.
• Adhere to food safety regulations and guidelines, maintaining proper temperatures in cases and coolers.
• Participate in reinforcing safety programs by following safety procedures, identifying unsafe conditions, and reporting them to management.
• Practice preventive maintenance by inspecting equipment and notifying management of items needing repair.
• Notify management of customer or employee accidents.
• Report all safety risks, illegal activities, including but not limited to robbery, theft, or fraud.

Requirements

• Ability to handle stressful situations effectively.
• Effective communication skills.
• Basic math skills (counting, addition, and subtraction).
• Desired retail experience.
• Ability to promote trust and respect among associates.
• Ability to manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Ability to provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.