Grocery Associate

Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. With 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a corporate office in Warrensville Heights, Ohio, we are an associate-first company that emphasizes quality of life through competitive compensation, professional development, and balanced work schedules.

Heinen’s Diamond Difference Standards

As an associate, you will learn, implement, and master key behaviors that distinguish Heinen’s as the premier supermarket in Northeast Ohio and Chicago:

• Professional Appearance: Present yourself, your team, your products, and your department in support of our Brand.
• Acknowledge: Greet customers with a smile and eye contact.
• Evaluate: Continuously assess store conditions using our 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.
• Thank: Reinforce positive behaviors by thanking team members for a job well done.
• Engage: Interact with customers when appropriate.

Responsibilities

• Prioritize daily work based on varying business needs.
• Acquire and share knowledge of the Grocery Department.
• Write orders using effective pars and planning.
• Work as a team to complete daily tasks, including scanning and recording shrink, order writing, stocking, rotating, and merchandising.
• Attend required corporate meetings and training classes.
• Comply with all personal and food safety company standards.
• Perform other duties as assigned.

Qualifications

• Excellent written and verbal communication skills.
• Sense of urgency and ability to work independently to achieve daily tasks.
• Ability to comply with all company policies and standards.
• Ability to work with minimal supervision.
• Production-driven with the ability to work continuously on repetitive tasks while standing.
• Ability to frequently lift and/or move up to 50 lbs.
• Willingness to work the hours required to meet company objectives, including occasional additional time as needed.
• Willingness to work a non-traditional five-day work schedule, including weekends and evenings.
• Occasional exposure to extreme hot or cold conditions.

Benefits

• Retirement Plan: Company-sponsored 401k plan for eligible full-time and part-time associates with a 5% company match.
• Healthcare Benefits:
  • Medical and Pharmacy coverage for full-time associates.
  • Flexible Spending and Health Savings Account options, as well as Commuter Benefits.
  • Company-provided Dental and Vision coverage for full-time and part-time associates.
• Paid Time Off: Paid Time Off, including paid sick time.
• Insurance: Company-paid life, short-term, and long-term disability insurance.
• Work-Life Balance:
  • Flexible schedules.
  • Biweekly scheduling for better work predictability.
  • Closed on 7 major holidays.
• Growth and Development:
  • Daily professional development and growth opportunities, including leadership development for all associates.
  • Company-provided associate assistance program.
  • Family, Parental, and Personal Leave options.
• Discounts: 20% discount on Heinen’s products.