Grocery Associate

Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. With 23 stores (19 in Cleveland, Ohio and 4 in Chicago, Illinois), two distribution warehouses, one food production plant, and a corporate office in Warrensville Heights, Ohio, we emphasize an associate-first culture that prioritizes quality of life, professional development, and leadership opportunities.

About the Role

As a Retail Professional at Heinen’s, you will learn, implement, and master key components that distinguish us as the premier supermarket in Northeast Ohio and Chicago. These behaviors support our brand and your success:

• Professional Appearance: Present yourself, your team, your products, and your department in alignment with our brand.
• Acknowledge: Greet customers with a smile and eye contact.
• Evaluate: Continuously assess store conditions using our 5-Step QCSSS (Quality, Cleanliness, Stock Levels, Signage, and Serviceable) for excellence.
• Thank: Reinforce positive behaviors by thanking team members for a job well done.
• Engage: Interact with customers when appropriate.

Responsibilities

• Prioritize daily work based on varying business needs.
• Acquire and share knowledge of the Grocery Department.
• Write orders using effective pars and planning.
• Work as a team to complete daily tasks, including scanning and recording shrink, order writing, stocking, rotating, and merchandising.
• Attend required corporate meetings and training classes.
• Comply with all personal and food safety company standards.
• Perform other duties as assigned.

Requirements

• Excellent written and verbal communication skills.
• Ability to work with a sense of urgency and independently to achieve daily tasks.
• Compliance with all company policies and standards.
• Ability to work with minimal supervision.
• Production-driven with the ability to perform repetitive tasks while standing continuously.
• Ability to frequently lift and/or move up to 50 lbs.
• Willingness to work the hours required to meet company objectives, including occasional additional time as needed.
• Availability for a non-traditional five-day work schedule, including weekends, evenings, and exposure to occasional extreme temperatures (hot or cold).

Benefits

• Retirement Plan: Company-sponsored 401k plan for eligible full-time and part-time associates, with a 5% company match.
• Healthcare Benefits:
  • Medical and pharmacy coverage for full-time associates.
  • Flexible Spending and Health Savings Account options, as well as Commuter Benefits.
  • Company-provided dental and vision coverage for full-time and part-time associates.
• Paid Time Off: Includes paid sick time.
• Insurance: Company-paid life, short-term, and long-term disability insurance.
• Work-Life Balance:
  • Flexible schedules and biweekly scheduling for better work predictability.
  • Closed on 7 major holidays.
• Growth and Development:
  • Daily professional development and leadership opportunities for all associates.
• Wellbeing:
  • Company-provided associate assistance program.
  • Family, parental, and personal leave options.
• Discounts: 20% discount on Heinen’s products.