Greeter-(Lankenau Hospital)

Job Details

Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. The hourly base pay is $18 per hour
Work Schedule: The work schedule for this position is open availability.
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company’s 401k retirement savings plan. Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.

Essential Functions

• Maintains pleasant, friendly and professional demeanor with all Guest/Patients, co-workers, and clients.
• Acknowledges and greets Guest/Patients with a professional and friendly demeanor.
• Demonstrates a willingness and ability to assist others.
• Monitors and responds to emergencies on a priority basis.
• Assists visitors with directions, information and other inquiries.
• Enters confidential personal patient information into hospital database in order to register them for their service.
• Delivers messages, items and/or amenities as requested.
• Ensures that patient and business confidentiality is maintained at all times.
• Helps to ensure a healthy and safe environment through the sanitization and light cleaning of personal work area using materials provided as needed.
• Reports all accidents and incidents observed on shift to Manager immediately.
• Uses only equipment trained to use and operates all equipment in a safe manner.
• Is knowledgeable of hospital disaster codes and response plans. Follows client standard operating procedures for disaster codes and response plans.
• Transports patients via wheelchair within the facility.

Qualifications

• Education: High school diploma or general education degree (GED).
• Required Licensure, Certification, Etc.: Must be at least 18 years of age and be able to pass a criminal background and drug screen.
• Work Experience: One to three month(s) related experience and/or training; OR equivalent combination of education and experience.
• Knowledge: Knowledge of equipment including telephones, codes and alarms, two-way radios, disaster phone, fire panel and surveillance system.
• Skills: Ability to read, speak and write standard English language
  Ability to read and comprehend simple instructions, short correspondence and memos
  Ability to write simple correspondence
  Understanding of 24 hour and military time systems
  General typing and and/or basic computer skills
  Understanding of phone etiquette
  Understanding of HIPPA requirements as they pertain to handling sensitive patient information
  Customer service experience preferred

SCOPE

To Act Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.

Budget Responsibility

The employee has control over resources available only.

WORKING CONDITIONS & PHYSICAL DEMANDS

• Physical Requirements: While performing the duties of this job, the employee is regularly required to talk or hear.
• Physical Requirements: The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.
• Physical Requirements: Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Lifting Requirements: Exerting up to 50 pounds of force occasionally, and/or greater than 20 pounds of force frequently to move objects.
• Working Environment: The majority of work will be performed in a climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.
• Travel: Travel of up to 5% may be required.