Greeter - FT Evenings

Duties

• Greets and welcomes patients, visitors, and staff with a friendly and professional demeanor.
• Directs individuals to their destinations within the hospital, including departments and patient rooms.
• Safeguards the entrance area to ensure safety and security for all hospital visitors and staff.
• Enforces hospital policies, such as visitor restrictions and safety regulations, as needed.
• Assists with light administrative tasks like answering phones and delivering messages.
• Acts as a point of contact during emergencies, guiding individuals to evacuation routes or designated areas.
• Promotes a positive, welcoming atmosphere and provides emotional support to patients and visitors in stressful situations.
• Offers information on available hospital resources such as social work services, support groups, or spiritual care.

Qualifications

• 0-2 years of experience in related hospitality or customer service field in a healthcare setting preferred.
• Strong interpersonal communication skills.
• Proficiency in basic computer operations.
• Ability to remain calm and professional in stressful situations.
• Willingness to exercise judgment and independence.
• Ability to work independently and as a team.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic knowledge of hospital layout and services is a plus.