Greenville Program Director

About the role

The MENTOR Network is a mission-based organization dedicated to providing high quality services to those we serve. This position is managed under the direction of an Area Director or Regional Director.

Responsibilities

• Manages the day to day operations of one to four programs with 10 to 25 individuals in a community or small geographic area with combined revenues of approximately $1 to $3 million.
• Manages, hires, trains, and schedules staff.
• Responsible for the financial performance of individual programs; completes purchasing of program supplies; and reviews and submits billing compliance documentation.
• Implements program core growth strategy to maintain or increase census, maximizes utilization and occupancy percentages and assists with new start development as appropriate.
• Maintains and fosters relations with case managers and referral agents; lobbies on behalf of individuals receiving services as appropriate.
• Maintains and fosters relations with individuals receiving services, families and guardians; implements individual’s satisfaction enhancement plans as appropriate.
• Oversees program quality enhancement and develops individual program plans; coordinates Network standards, licensing requirements and individuals supported needs; reviews and submits incident reports.
• Implements program incident management protocols; ensures timely incident reporting and implementation of corrective action.
• Oversees program implementation of health and safety programs for individuals receiving services and employees.
• Maintains program compliance with Network and regulatory standards for clean, neat, safe living and working environments; assures pleasant, age-appropriate, well-decorated home-like residential living environments; and notifies maintenance personnel of items requiring attention.
• Provides leadership including direct supervision of Home Managers, Program Coordinators, Nursing personnel and Direct Support Professionals; implements Network employee practices; implements program safety and workers’ compensation programs; recommends and assists with involuntary terminations and written warnings; provides employee orientation and training.
• Maintains licensing and compliance for program services and supports; assures timely and accurate program documentation; implements Network compliance plan; reviews correction orders; and implements compliance plans.

Requirements

Education and Experience: Master’s Degree preferred in MD CFS, requires Master’s Degree in Social Work; Bachelor's degree and two to three years of related experience in the Human Services field preferred. An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.

Certificates, Licenses, and Registrations: Licensure as required by state. For AZ Behavioral Health programs must meet BHT requirements; For MD CFS, requires LCSW-C with MD Board of Social Examiners, Board Certified Supervisor Approval; Medication Management Certification per state requirements; Mandatory Reporter Certification per state requirements; Other training and/or certification per state requirements and/or service line.

Skills and Abilities

N/A

Other Requirements

Travel as needed

Physical Requirements: Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.