GreenDrop Customer Service Attendant

About Us

GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse. GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores.

GreenDrop® is a for-profit company and registered professional fundraiser where required.

What You Can Expect

• Work in a purpose-driven company with a business model that people love for our impact on both the planet and local communities.
• Investment in the career path interests of our people, with aggressive expansion plans and recognition of the importance of growth and development.
• A diverse team made up of people from many different backgrounds, experiences, and perspectives.

Training and Development

• Comprehensive onboarding and training from day one through Savers University, our in-house training department.
• Robust training developed internally (around 90%) and supplemented with renowned external providers for all team members, from new hires to senior executives.

Benefits

• Bundled health plans including medical, prescription, dental, and vision.
• Company-paid life insurance.
• Programs for smoking cessation, diabetes management coaching, and on-demand care options.
• 401k plan with generous company matching contributions.
• Paid time off for leisure or other hobbies.
• Mental health services to assist in managing daily life.

Responsibilities

The GreenDrop Site Attendant role is critical to our success and helps ensure that we reach our goal of providing exceptional service to our donors each and every day. The Site Attendant will lead by example and demonstrate our Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Independently and collaboratively interact with donors using a positive, optimistic, and intelligent technique.
• Always greet donors in a friendly manner while in full GreenDrop uniform.
• Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
• Assist donors with their donations and help to unload their vehicles.
• Wear a tablet holder while recording donor information on the company iPad.
• Assist truck driver during donation pick-ups.
• Organize donations in the stock room.
• Maintain the cleanliness of the site, both inside and outside.
• Fill out supply orders to keep the site stocked with necessary tools for job completion.
• Perform other duties assigned by the manager.
• Must be able to be on-site during working hours.
• Must be able to perform essential job functions with or without reasonable accommodations.

Requirements

• Ability to work independently without continuous supervision.
• Outstanding ability to interact with people.
• Strong desire to provide magnificent service.
• Able and willing to lift up to 50lbs continuously throughout the day.
• Ability to work in outside conditions within different seasons.
• Positive mindset, punctuality, strong sense of urgency, and ability to take initiative in job duties.
• Strong ability to positively communicate and interact with donors, co-workers, and management.
• Must be at least 18 years of age.

Work Type/Location: 222 North Pottstown Pike, Exton, PA 19341. This is an hourly, non-travel position.