Gravity Haus Bike Technician
Ski Butlers · Jackson, WY · 3 mo ago
Engineering$25/hrPart-time
About the role
Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners and team members. We have cultivated an extraordinary team culture over the past 20 years rallying behind collaboration, accountability and fun above all else. Our mission is to make vacations convenient by tapping into our shared passion, culture and fun work environment to create a customer experience unlike any other. Ski Butlers is a stand-alone business under Denver based Alterra Mountain Company.
Responsibilities
- Welcoming guests to the resort
- Outfitting guests with bike gear for their vacation
- Providing retail recommendations
- Working with the Gravity Haus team to create personal hospitality experience
- Upholding brand standards through exceptional customer service while meeting Key Customer Requirements:
- Providing retail recommendations and upselling when appropriate
- Ensuring the guest has everything they need to enjoy their vacation
- Aiding guests with relevant information regarding resort operations, meeting areas, on-site hotel amenities, transportation and local mountain town knowledge
- Enhancing the overall guest experience
- Performing basic equipment maintenance
- Working confidently in a fast-paced environment
Requirements
N/A
Qualifications
N/A
Skills
N/A
Benefits
- Free Alterra Mountain Company Employee Pass & Jackson Hole Bike Park Season Pass
- Unlimited access to all Alterra Mountain Company-owned resorts and Jackson Hole ResortAbility
- To upgrade to full Ikon Pass for the 25/26 ski season at a heavily discounted rate
- Access to 645+ industry-discounted brands through Expertvoice
- Discounted access to Rossignol/Dynastar/Lange equipment
- 401K benefit and match for ALL staff members over 18 years old
- Comprehensive medical, dental, vision, and life insurance for seasonal and season to season employees
Pay
$25/hour base wage, plus tips.
Schedule
Full and part time roles available.