Graphics System Workflow Engineer

Summary

The Graphics System Workflow Engineer is responsible for designing, developing, and continuously improving automated workflows that support the end-to-end graphics production process. This role works at the intersection of Graphics, IT, and Operations to ensure efficient, scalable, and reliable processing of customer artwork through production systems.

Principle Duties & Responsibilities

• Workflow Development & Automation

  • Design, build, and maintain automated workflows for graphics production using tools such as Esko Automation Engine and related technologies
  • Analyze production workflows to identify bottlenecks and implement scalable improvements
  • Implement workflow enhancements to reduce manual effort and improve consistency, accuracy, and speed

• Systems Administration & Support

  • Administer and support graphics collaboration platforms (e.g., WebCenter) including projects, templates, workflows, and user access
  • Troubleshoot and resolve workflow, file, and system integration issues across graphics systems
  • Ensure reliable operation of automated workflows and production systems

• Process Improvement & Optimization

  • Evaluate end-to-end graphics processes to drive continuous improvement and standardization
  • Partner cross-functionally to align workflows with business requirements and production goals
  • Lead or support process improvement initiatives that enhance throughput, quality, and turnaround time

• Technology Implementation & Integration

  • Support the evaluation, testing, and deployment of new graphics and workflow technologies
  • Aid with system integrations between graphics platforms and upstream/downstream business systems
  • Participate in system upgrades, migrations, and enhancements

• Cross-Functional Collaboration

  • Work closely with Graphics, Account Services, Production, and IT teams to support operational needs
  • Provide technical expertise and support to internal users and external customers
  • Communicate system capabilities, limitations, and recommended improvements

• Documentation & Training

  • Document workflows, procedures, and technical solutions to support standardization and knowledge transfer
  • Develop and deliver training related to workflow tools, systems, and process changes
  • Support adoption of new technologies and process improvements

Minimum Qualifications

• Education: Four (4) years of college with a degree in Computer science or Information Technology; or a combination of education and relevant professional experience that provides equivalent expertise

• Experience: Proficiency with Mac OS

• Skills: Strong experience with Esko products (Automation Engine, WebCenter, etc.) or other workflow automation, scripting, or system integration tools

• Technical Skills: Strong analytical and problem-solving skills with the ability to identify root causes and implement solutions

• Communication: Strong communication skills and ability to collaborate across technical and non-technical teams

• Continuous Improvement: Continuous improvement mindset with a focus on automation, scalability, and efficiency

• Attention to Detail: High attention to detail with a focus on quality, accuracy, and consistency

• Other: Familiarity with XML, JavaScript, or other automation-related technologies preferred

Working Conditions

Normal office environment. Normal manufacturing environment. May be some exposure to vibrations, noise, and chemical odors.