Graphic designer Customer Service - Richmond, VA
SpeedPro · Richmond, VA · 1 mo ago
Art & CreativeFull-time
Paid time off
Training & development
Opportunity for advancement
Responsibilities
- Translate customer requirements into design and specification for production & install
- Use Adobe Illustrator for creating design templates for vehicle wraps, trade show displays, banners, wall graphics etc.
- Use CRM (customer relationship management) system to track calls , create estimates, work orders, billing
- Cook up between customers, production and vendors.
- Responsible for the quality of all products.
- Strong communication and listening skills.
- Motivated with a great attitude; a desire to help others via an engaging personality
- Update social media, newsletter to keep customer informed.
- Use of computers, spreadsheets and Artificial Intelligence software.
Requirements
- 3+ years of prior Customer Service experience
- 3+ year of Graphic Design using Adobe Illustrator
- Associate’s or Bachelor’s Degree
Qualifications
- Competitive Annual Salary
- Additional training/development opportunities
- Computer is provided at the studio
Benefits
- Working at SpeedPro and in the large-format printing industry, gives you a chance to be creative
- You will be hands-on, in the field, solving problems and meeting clients to make custom solutions every day
- We take great pride in partnering with our long-term, satisfied clients
- We collaborate with partners to determine the right solution for you and your business’s end customer
- We have an exceptional net promoter score with our clients of 96
- Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities every day
Schedule
Not specified
Pay
TBD