Graphic Designer / Creative Writer

About the role

The Graphic Designer / Creative Writer is a hybrid creative role responsible for developing compelling written content and high-quality visual communications that support customer, community, employee, and stakeholder engagement for a regulated utility. This position translates complex utility, regulatory, operational, and customer information into clear, accurate, accessible, and brand-aligned materials across print, digital, social, presentation, and campaign channels.

Responsibilities

• Write, edit, and proofread marketing and communications content for customer campaigns, employee communications, newsletters, bill inserts, website updates, social media, email, brochures, fact sheets, presentations, event materials, signage, and other collateral
• Design creative assets for print and digital channels, including flyers, infographics, social graphics, presentations, display materials, ads, reports, templates, and branded campaign elements
• Translate technical, regulatory, operational, and customer service information into clear, concise, audience-appropriate communications
• Maintain consistency with brand standards, tone of voice, accessibility expectations, plain-language principles, and approved messaging
• Collaborate with subject matter experts to gather information, clarify objectives, and develop creative concepts that support business goals and customer understanding
• Support integrated marketing and communications campaigns from concept through execution, including creative briefs, copy development, layout, design, revisions, and final production
• Develop visual storytelling tools, such as infographics, one-page summaries, process visuals, maps, timelines, and executive-ready presentation materials
• Review creative work for accuracy, grammar, visual quality, brand consistency, and alignment with regulatory, legal, and operational requirements
• Manage multiple projects simultaneously, prioritize competing deadlines, and respond effectively to feedback from internal stakeholders
• Maintain organized creative files, templates, source materials, and final assets to support efficient reuse and version control
• Stay current on design trends, communication best practices, utility industry issues, accessibility standards, and emerging creative tools

Requirements

This role requires a Bachelor's degree in graphic design, communications, journalism, or a related field, or equivalent practical experience. Relevant experience in a regulated utility environment is preferred. Strong writing, editing, and design skills are essential. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) is required. Familiarity with accessibility guidelines and plain language principles is beneficial.

Qualifications

Ability to work independently and collaboratively in a fast-paced environment. Excellent communication and interpersonal skills are necessary. Ability to manage multiple tasks and meet deadlines. Strong attention to detail and organizational skills are required. Experience with project management tools is a plus.

Skills

Strong writing and editing skills, proficiency in Adobe Creative Suite, ability to translate complex information into clear, accessible content, strong collaboration and communication skills, ability to maintain brand consistency, and proficiency in project management tools.

Benefits

Kelly offers a variety of benefits and perks, including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. Employees also have access to a retirement savings plan, service bonus and holiday pay plans, and a transit spending account. Paid sick leave is available under the applicable state or local plan.

Pay

USD 59-60 per hour

Schedule

Full time