Grant and Outreach Coordinator - 988 Crisis Services (Missoula, MT)

Responsibilities

• Lead outreach efforts to build and maintain relationships with crisis continuum partners and stakeholders.
• Represent the 988 Crisis Call Program at community meetings across the service area to assess needs and identify service gaps.
• Develop and deliver presentations and materials to raise awareness of 988 services.
• Draft and facilitate memoranda of understanding (MOUs) with partner agencies to support service coordination and data sharing.
• Support volunteer recruitment, training, and monitoring in collaboration with the 988 Crisis Services Program Manager.
• Promote recovery-based principles in all internal and external initiatives.
• Maintain accurate documentation and reporting for outreach and grant activities.
• Provide oversight and leadership for grant-funded projects, ensuring alignment with the grant application and Notice of Award.
• Collaborate with state and federal partners to meet grant objectives and maintain compliance.
• Monitor and report on grant deliverables, including progress reports, data submissions, and performance metrics.
• Work closely with internal data teams and the Project Evaluator on data collection, quality measures, and reporting.
• Submit amendment requests and communicate staffing or scope changes to federal partners as required.
• Maintain current knowledge of 988 Crisis Call Center operations, crisis intervention techniques, and best practices in mental health crisis response.
• Apply analytical skills to interpret data and trends for program improvement and decision-making.
• Use conflict resolution and interpersonal skills to influence diverse groups toward shared goals.
• Operate relevant software and technology used in crisis call centers and grant management.
• Ensure that all report requirements are submitted within the required timeframes.
• In collaboration with the 988 Program Manager, develop project plans, project schedules, budgets, and expenditures.
• Completes mandatory training per policies.

Requirements

• In-depth understanding of suicide prevention, behavioral health crisis management.
• 988 Crisis Program, including its operations, goals, and integration within the broader crisis services.
• Exceptional verbal and written communication for interacting with team members, stakeholders, community partners, and individuals in crisis.
• Excellent critical thinking, problem-solving and time-management skills to manage multiple tasks, prioritize responsibilities, and meet deadlines effectively.
• Understanding of Grand funded initiatives.
• Ability to ensure compliance, reporting, and sustainability planning of grants.
• Graduation from an accredited college with a bachelor’s degree in human services, public relations, grant administration, public administration, or a related field, or equivalent experience.
• Minimum of one year of experience.

Qualifications

• Graduation from an accredited college with a bachelor’s degree in human services, public relations, grant administration, public administration, or a related field, or equivalent experience.
• Minimum of one year of experience.

Skills

• In-depth understanding of suicide prevention, behavioral health crisis management.
• 988 Crisis Program, including its operations, goals, and integration within the broader crisis services.
• Exceptional verbal and written communication for interacting with team members, stakeholders, community partners, and individuals in crisis.
• Excellent critical thinking, problem-solving and time-management skills to manage multiple tasks, prioritize responsibilities, and meet deadlines effectively.
• Understanding of Grand funded initiatives.
• Ability to ensure compliance, reporting, and sustainability planning of grants.

Benefits

• Quarterly Financial Bonus Program
• Tuition Advancement Program
• Health Insurance
• Dental/Vision Insurance
• 401(k) with company match
• Life Insurance
• Wellness programs
• Generous paid time off