Grand Williston Hotel & Convention Center - Food & Beverage Supervisor

Key Skills/Responsibilities

• Service Superheroes: Ensure every meal meets high standards of taste and presentation by monitoring food quality throughout service.
• Address guest feedback and concerns promptly and professionally, turning challenges into opportunities for memorable experiences.
• Team Titans: Foster a collaborative environment by encouraging open communication and teamwork among staff. Lead by example and share insights at team meetings, helping everyone stay informed and motivated.
• Operations Olympians: Manage daily operations by overseeing costs, handling cash transactions accurately, preparing staff schedules, and maintaining inventory. Utilize technology to streamline processes and keep everything running smoothly and efficiently.
• Growth Gurus: Develop creative promotional campaigns and ideas to attract more guests and boost sales. Support training and performance initiatives to help team members grow and contribute to overall business success.

Education & Experience

• A high school diploma or equivalent required.
• College coursework in hospitality is a plus.
• At least one year of progressive experience in hotels or related fields, with supervisory experience preferred.
• Strong communication and problem-solving skills, with the ability to multitask and maintain composure under pressure.
• Demonstrated initiative and effective listening, understanding, and clarification abilities.
• Competence in interpreting financial data and performing basic arithmetic.

Benefits

• After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes:
• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

• Located close to Williston Basin Speedway and Williston State College, the Grand Williston Hotel & Conference Center offers a warm and friendly welcome for your visit to North Dakota.
• Unwind in one of our spacious guest rooms featuring our newly upgraded mattresses for the perfect night's sleep; enjoy HDTV, stay connected with free WiFi, and start your day with a hot breakfast at our full-service restaurant.
• Tavern at The Grand is also open for dinner, drinks, and games.
• Bring the kids and enjoy family time at our indoor pool with a waterslide.
• Our goal is to make every guest feel at home.
• What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service.
• We take pride in our diverse workforce and people-first approach to business.
• Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more.