GRAM AND DUN HOST KC
Initial Placement & Total Rewards
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position.
Paid Time Off
Paid time off is earned according to the local policy and increases with the length of employment.
Customer Service
- Provide stellar customer service.
- Greet and welcome guests, assign seating, and escort guests to their table.
- Follow company procedures for seating guests including understanding and following station charts and maintaining customer flow.
- Inform guests of menu items, specials offered, and marketing promotion information as requested.
- Complete sales to customers including taking money in payment of sales, counting appropriate change, appropriate handling of cash payments, properly processing comps, and appropriate accounting for cash, credit, and comp receipts as needed.
- Aid servers and bussers in maintaining dining areas including taking orders, delivery and bussing as necessary for the efficient operation of business.
- Respond to telephone inquiries including making reservations and taking messages as needed.
- Respond to “to go” orders including packaging orders, collection of payment, and delivery to guests.
- Ability to navigate the company reservation system.
Menu Knowledge & Training
- Menu knowledge.
- Attend all departmental and company training programs or meetings as directed.
Reports & Compliance
- Compile information, complete and submit reports as needed.
- Adhere to all company policies and procedures.
- Adhere to all gaming laws and regulations.
Safety & Productivity
- Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris and litter.
- Meet department uniform, appearance and grooming requirements.
- Any reasonably requested job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Qualifications
To perform the job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Company Values
We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us.