Graduate Program Coordinator II

About the role

The Graduate Program Coordinator II position serves a key role in facilitating a positive academic experience for graduate students. Key responsibilities include assisting with graduate student admissions and recruitment activities, student success activities, and performing general administrative tasks.

Responsibilities

• Advise graduate students on degree requirements, course selection, and academic progress.
• Collaborate with students to establish academic goals and support timely completion.
• Provide guidance on registration, enrollment processes, and academic policies.
• Communicate deadlines, milestones, and program expectations.
• Maintain documentation of student advising interactions and progress.
• Maintain accurate student records, degree plans, and advising materials.
• Track applications, admissions decisions, faculty advisor assignments, and degree audits.
• Carefully coordinate registration processes and graduation verification.
• Ensure compliance with university policies and data integrity standards.
• Aid prospective and admitted students with application systems (e.g., CAS).
• Support admissions workflows and onboarding processes.
• Contribute to new student orientation planning and delivery.
• Monitor student progress and conduct proactive outreach to support persistence.
• Develop and participate in orientations, workshops, and student success initiatives.
• Connect students with campus resources (career services, counseling, academic support).
• Support advising-related events and programming.
• Serve as a liaison between students, faculty, and the Graduate and Professional School.
• Provide guidance to faculty on university policies and academic processes.
• Partner with faculty to monitor student progress and address concerns.
• Participate in departmental meetings, committees, and continuous improvement efforts.
• Maintain advising materials, communications, and program resources.
• Aid with special projects, reporting, and program coordination as needed.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• At least one year of experience in higher education or a related field.
• Master’s degree in higher education, student affairs, or a related field preferred.
• Two or more years of experience in graduate program coordination, student services, or higher education administration preferred.
• Experience with graduate admissions processes and application systems (e.g., CAS) preferred.
• Experience supporting student success, retention, or engagement initiatives preferred.
• Knowledge of university policies, procedures, and academic program operations preferred.
• Experience working with student information systems (e.g., ARCS, AIS, COMPASS, Navigate) preferred.
• Experience coordinating events, orientations, or student programming preferred.
• Ability to analyze student data and generate reports to support program improvement preferred.
• Experience collaborating with faculty and academic departments preferred.

Qualifications

• Organizational, analytical, and record-keeping skills.
• Effective communication and interpersonal skills.
• Ability to oversee and coordinate events or activities for graduate students.
• Knowledge of graduate admissions and program operations.
• Knowledge of academic advising principles and student support.
• Ability to evaluate and improve program practices.
• Ability to multitask and work cooperatively with others.