Graduate Nursing Program Specialist (20 Hours/12 Months)

About the role

The Graduate Nursing Program Specialist role supports the Graduate Nursing Programs within the College of Nursing and the Dean's office. Key responsibilities include academic advising, registration support, student progression monitoring, records management, regulatory compliance, and program data reporting.

Responsibilities

• Provide academic advising and enrollment support to graduate nursing students, including course registration, progression planning, concentration changes, and readmission processes.
• Maintain accurate and organized student records and program databases in compliance with institutional policies and standards.
• Monitor student progression and licensure requirements, including verification of professional credentials and regulatory compliance.
• Facilitate effective communication among students, faculty, program directors, and university departments to support program operations.
• Provide comprehensive administrative and operational support to graduate nursing programs, faculty, and leadership.
• Aid in program planning and implementation, including student orientation, onboarding activities, and distribution of program materials.
• Develop, maintain, and update academic program resources, including course schedules, curriculum plans, catalogs, and student-facing materials.
• Cooky external learning resources and external learning platforms that support academic success and program completion.
• Collect, maintain, and analyze program data to support accreditation, regulatory reporting, assessment, grant activities, and continuous quality improvement initiatives.
• Deliver responsive, professional customer service by addressing inquiries from students, faculty, and stakeholders in a timely manner.
• Represent the College of Nursing and the University professionally, supporting its mission, values, and community engagement efforts, including occasional work outside standard business hours as needed.

Requirements

To perform this position successfully, an individual must be able to effectively carry out all essential duties. The following requirements outline the knowledge, skills, and abilities needed for the role:

• Demonstrated commitment to living out and upholding the University’s Christ-centered mission and values.
• Demonstrated ability to interact professionally with the public and serve as a positive representative of the University and College of Nursing.
• Proficiency in personal computers and standard office software applications.
• Ability to exercise independent judgment, manage sensitive information, and maintain confidentiality.
• Knowledge of business English, basic mathematics, and general office procedures and practices.
• Strong organizational skills with the ability to plan, prioritize, and coordinate multiple projects simultaneously.
• Effective written and verbal communication skills appropriate to the duties of the position.
• Ability to gather, analyze, and interpret data, and prepare reports.
• Strong interpersonal skills with the ability to work effectively with a diverse population of faculty, staff, students, and community members.
• Ability to investigate issues, analyze information, and draw sound conclusions.
• Demonstrated attention to detail and accuracy in all aspects of work.
• Ability to resolve concerns and complaints in a professional, ethical, and legally compliant manner.
• Demonstrated professionalism in telephone and electronic communications.
• Experience developing and maintaining accurate recordkeeping systems.
• Ability to work collaboratively as part of a team and contribute to a positive work environment.
• Capacity to represent the University in marketing, outreach, and public relations activities.

Qualifications

• Bachelor’s degree from an accredited four-year college or university; or a minimum of two (2) years of related experience and/or training; or an equivalent combination of education and experience.