Nursing Specialist
Covenant Case Management Services · Charlotte, NC · 3 wk ago
On-siteHealthcareFull-time
About the role
As a Nursing Specialist, you will serve as a trusted clinical expert, educator, and advocate. You will deliver comprehensive clinical guidance, hands-on training, and proactive support to families, natural supports, and team members caring for individuals with complex developmental and medical needs. In this role, you bring whole-person clinical excellence to help those we serve experience health, safety, and long-term independence.
Responsibilities
- Conduct initial and ongoing clinical assessments, taking a holistic view of each individual's medical history, strengths, and goals
- Design, implement, and routinely evaluate individualized nursing care plans tailored to individuals with complex developmental and medical needs
- Monitor specialized medical equipment, oversee health protocols (including G-tube care, glucose monitoring, and seizure management), and evaluate health conditions in partnership with primary care physicians and specialists
- Recommend evidence-based clinical interventions and participate actively in interdisciplinary team meetings alongside care managers, behavior analysts, and therapists
- Provide clinical supervision, competency evaluations, and hands-on protocol training for Direct Support Professionals (DSPs) and natural supports, building their confidence and technical skills
- Provide expert clinical consultation to licensed team members during crisis situations, ensuring person-centered intervention
- Review and evaluate crisis documentation, refining clinical recommendations to promote ongoing stability and safety
- Partner with interdisciplinary teams to create smooth, safe transition strategies for individuals returning home following a crisis event
- Maintain timely, accurate documentation for clinical evaluations, care plan updates, and consultation encounters in full alignment with federal, state, MCO, and HIPAA standards
- Ensure complete accuracy within electronic health record (EHR) systems (e.g., OnTarget, ReadySign), completing progress notes, incident reports, and annual reassessments promptly
- Embody CCMS core values—Compassionate at Heart, Driven by Purpose, Committed to Whole-Person Support, and Fueled by Innovation—in every interaction with team members and those we serve
- Support cross-functional team resilience through collaborative problem-solving, back-up coverage during peak periods, and knowledge sharing
- Identify operational or clinical quality improvements proactively, offering constructive solutions that strengthen service delivery and risk management
- Engage in continuous professional development, mentoring opportunities, and team culture initiatives that foster an inclusive, growth-oriented environment
Qualifications
- Experience: Minimum 2–3 years of clinical nursing experience; experience supporting individuals with intellectual and developmental disabilities (I/DD) is highly preferred
- Technical & EHR Skills: Proficiency in specialized medical instrumentation, electronic health records (Therap preferred), digital document systems (ReadySign), and HIPAA compliance workflows
- Communication: Exceptional written and verbal communication skills, with a proven ability to convey clinical concepts compassionately and clearly to families, natural supports, and interdisciplinary team members
- Background Screening: Must pass comprehensive criminal background checks and maintain a clean listing on the NC Health Care Abuse Registry
- Education: Bachelor’s Degree or Advanced Degree from an accredited nursing program preferred
- Licensure: Current, valid Registered Nurse (RN) license in North Carolina (or valid compact state license acceptable in NC); board certification preferred
- Waiver Knowledge: Familiarity with the NC Innovations Waiver is highly desirable
- Regulatory Alignment: Commitment to maintaining compliance standards set by governing bodies in partnership with CCMS
Benefits
- Generous Total Rewards: Comprehensive health insurance options, 401(k) retirement plan with company match, competitive compensation, and ongoing professional development support
- Purpose-Driven Culture: Work in a collaborative, values-based community dedicated to whole-person care (mind, body, and spirit)
- Flexibility & Community: Experience work-life balance within a supportive team that treats colleagues and families with genuine care and respect