Graduate Intern

Environment

Alternative Education, Grades 9-12
Ombudsman Educational Services

Responsibilities

• Participating in outreach to current students regarding enrollment for the upcoming school year through phone calls, mailings, and other communication channels.
• Connecting with prospective students to share a graduate’s perspective and personal experience with the Ombudsman Options Schools program.
• Scheduling intake appointments and supporting coordination efforts for campus Outreach Specialists.
• Representing Ombudsman at outreach and community events by sharing program experiences and answering questions from prospective students and families.
• Distributing program materials in designated communities surrounding Ombudsman Arizona Schools under the supervision of Outreach Specialist staff.
• Supporting campus retention initiatives by contacting students with excessive absences, participating in home visits with staff, and assisting with additional engagement activities as directed by the supervising principal.
• Assisting with planning and facilitation of New Student Orientation events.
• Encouraging student participation in academic programs and campus events that strengthen the student community and support the school’s mission.
• Communicating professionally with students, families, and community partners to foster positive relationships.
• Supporting outreach initiatives by helping staff tabling events and representing Ombudsman at fairs, local high school nights, festivals, and other community or partner events.
• Adhering to all company policies and procedures as outlined in the Employee Handbook.
• Demonstrating professionalism and positive conduct that reflects the values and reputation of the Ombudsman program.
• Responding constructively to formal and informal feedback to support personal and professional development.
• Collaborating effectively with school staff to support campus goals and student success.

Qualifications

• Must be a graduate of an Arizona Ombudsman Educational Services program.
• Hold currently or have the ability to obtain a valid Arizona Fingerprint Clearance Card.
• Ability to obtain and maintain certification in company approved crisis management training.
• Highly proficient in reading, writing, analyzing and interpreting detailed reports and business correspondence.
• Knowledgeable in program management and/or development and working with databases and/or spreadsheets.
• Prior proven ability to effectively prioritize tasks and meet deadlines while maintaining organization and attention to detail.
• Demonstrates self-confidence, takes initiative and adapts easily to changing priorities or unforeseen circumstances.
• Ability to effectively present information and respond to questions from groups of staff members, students, parents, and the public.
• Embraces feedback, continuous learning and is committed to ongoing self-improvement.
• Advanced oral and written communication, organization, conflict resolution, multitasking, problem solving, and decision-making ability.
• Well-versed in the use of relevant technology including experience with computers, Microsoft Office Suite, database entry and basic office equipment.

Perks and Benefits

• Comprehensive Medical, Dental and Vision Plans
• FREE Telehealth and Virtual Counseling Sessions
• FREE Health Advocacy Services and 24/7 Nurse Line
• Company Paid Life & Disability Insurance
• Company Paid Employee Assistance Program
• Flexible Spending and Health Savings Accounts
• Personal Protection Insurance Plans
• Cigna Healthy Pregnancies, Healthy Babies Program
• Legal Services Insurance
• Pet Health Insurance
• Accrual-based Paid Time Off
• School Hours and Paid Holiday Schedule
• Extensive Personal and Life Event Paid Leave Policy
• 401k Retirement Saving Plan
• Perks at Work Employee Discount Program
• Opportunities for Growth & Development