Graduate Assistant - Residence Life and Housing Assistant Coordinator

About the role

The Residence Life and Housing Assistant Coordinator (Res Life GA) is responsible for implementing the basic goals of Residence Life and Housing by providing administrative and operational support for the Office of Residence Life and Housing and promoting individual and community development among students through the Residential Curriculum.

This position will report directly to the Director of Residence Life and Housing (DRLH). This is a 12-month, in-person position.

Responsibilities

• Develop positive and professional relationships with undergraduate and graduate students by serving as a role model.
• Serve as a liaison between the Pro. Staff and undergraduate students, supporting student development and programming.
• Aid the Pro. Staff with operations of housing and administrative tasks, including student moves and room changes.
• Facilitate student moves and room changes throughout the year, including walk-throughs of the buildings before and after student moves.
• Hold 14-16 hours (2 full days) of weekly office hours in Johnson Center to complete assigned administrative tasks and respond to student inquiries (in person, email, or over the phone).
• Make referrals for students facing academic, personal, medical, and/or spiritual concerns to Student Engagement, Counseling Support Services, Health Services, University Ministries, etc.
• Assist in crisis management and emergency response by serving in the "On Duty" rotation with the other Pro. Staff.
• Support public health policies and crises.
• Work occasional evenings and weekends for programming, operations, and busy periods.
• Absorb and assist in the Student Conduct process for students in campus housing.
• Run the Social Media accounts (Instagram) for the office.
• Create marketing materials (flyers, posters, reels, posts, stories, etc.) and educational content.
• Perform additional responsibilities and tasks as assigned by the DRLH to support the office needs.

Requirements

• A bachelor's degree from a 4-year university or college.
• Enrolled or accepted to a graduate program at North Park University and remain enrolled as a degree-seeking full-time student while in this role.
• A personal commitment to the Christian mission of North Park University.
• Sensitivity to and support for intercultural issues and populations and diversity education.
• A developmental understanding of students in post-secondary education and a desire to facilitate and encourage their development in a supportive and service-oriented environment.
• Agility and familiarity with latest software, database systems, computer literacy.
• Ability to traverse stairs in/out of living areas, Campus Safety Center, and Dining Hall.
• Ability to work at the office in person.

Desired

• Previous residence life or housing experience.
• Previous experience with social media account management and content creation.