Graduate Assistant, Academic Support Services

Primary Duties And Tasks

• Work 21-25 hours a week during daytime hours in BEAR Central.
• Serve as a point of reception for students and visitors to the second floor of the library.
• Assist with the peer tutoring program, including the tutor pairing process, tracking data related to these pairings, and assisting with SI and/or group tutoring sessions.
• Assist with the recruitment, staffing, and coordination of all academic support programs.
• Participates as an academic coach for graduate and undergraduate students.
• Become knowledgeable about the TracCloud platform and assist students and tutors in scheduling, reporting, etc.
• Aid in the student worker hiring process, training, and data upkeep.
• Participate in co-curricular workshops.
• Aid in the payroll process for student staff, including the reconciliation of time sheets.
• Assist with CRLA requirements by conducting tutor and academic coach training.
• Use social media to share academic support information with our student body and facilitate communication among all parties involved with academic support services and opportunities.
• Work at promotional events on campus as needed and complete basic administrative tasks, including copying, filing and data entry.
• Be flexible to work daytime and evening hours. Hours are to be determined based on the needs of the department.
• Perform other duties as assigned.

Required Qualifications

• Admission to a graduate program at Lenoir-Rhyne.
• CRLA Academic Coach certification (acquired in fall semester).
• Highly detail-oriented with excellent organizational skills.
• Ability to multi-task and prioritize.
• Ability to work collaboratively with others in a small office environment.
• Self-reliant and proactive; ability to work with minimal supervision.
• Demonstrated experience with social media and multimedia creativity.
• Experience with database management.
• Proficient in MS Office products.