Graduate and Professional Studies Admission Counselor

BASIC FUNCTION

Assists in the recruitment of prospective graduate and second degree nursing students, advises on admission processes, and provides support and guidance to prospective students from inquiry through matriculation; manages recruitment strategy in specified territory; performs specific additional responsibilities as listed.

WORK CONDITIONS

Position is located in-person on the Fairfield, CT campus. Ability to work some evenings and weekends required.

REQUIRED EDUCATION

Bachelor’s degree required.

REQUIRED EXPERIENCE AND SKILLS

• 1-2 years of admission experience or comparable experience in education or sales
• Experience in planning and implementing a comprehensive recruitment plan
• Exceptional verbal and written communication skills are essential, as well as strong interpersonal skills, detail orientation, and the ability to multitask
• Preference will be given to candidates with higher education office experience, particularly as it pertains admissions/enrollment management

Essential Functions

• Counseling prospective students regarding admission procedures and the initial advising on academic programs
• Coordination of follow-up communication with prospects and applicants from inquiry through to admission and matriculation
• Attendance at graduate fairs, transfer fairs and corporate events as assigned
• Participation in on-campus and virtual recruitment functions including Information Sessions and Orientations
• Maintaining office operations, including greeting the public and answering telephones in a courteous manner
• Keeping up to date on program details, deadlines and tuition costs to ensure that current information is provided
• Processing applications for all graduate and professional studies programs for both domestic and international students
• Reviewing college transcripts for prerequisite evaluation and calculating GPAs
• Preparing admission letters and processing admissions decisions
• Creating and maintaining communication and marketing materials
• Working in conjunction with the University’s marketing team to create content and design new promotional materials
• Maintaining accurate program webpages and content
• Writing individual emails and crafting robust communication plans aimed to convert inquiries into applicants and applicants into enrolled students
• Serving as liaison between the dean’s offices, other university departments, and the office of admission
• Working with deans and program directors to develop recruitment goals and strategies to achieve them
• Congnition with the offices of financial aid, student engagement, registrar, and bursar to ensure a holistic student experience is achieved
• Participation in accreditation site visits as necessary
• Participation in the professional development of the Enrollment Management Unit and Graduate and Professional Studies Admission Office

Additional Responsibilities

Attending departmental staff meetings as required

Attending appropriate workshops, conferences, webinars and other professional meetings for ongoing professional development

Participation on University committees as requested and appropriate

Promotion of an image of efficiency and courtesy throughout the University community and consistent with the department’s mission

Category

Enrollment Management - Admin

Disclaimer

The above information indicates the general nature and level of work performed by employees within this classification. It is not designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may be assigned at any time, with or without notice. All offers of employment are contingent upon a satisfactory background check.

Fairfield University provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.