Graduate Admission Counselor

Essential Job Functions

• Supports graduate and post-baccalaureate student recruitment activities.
• Supports decision making process for admitted students including application tracking, application reads and decision processing.
• Recruits prospects and applicants through calling and email campaigns, individual visits and group webinars.
• Implements recruitment strategies for graduate and post-baccalaureate students, including representation at college visits, grad school fairs, interviewing, correspondence with students and counselors that involves regional travel in the fall and spring.
• Interprets college and admission policies and practices to students, alumni, and staff in a variety of settings including evening and weekend events, college visits, college fairs, and related meetings.
• Affords assistance to graduate admission team with in-person and virtual information sessions to large and small groups, including Open House, admitted student yield day, admission webinars, and other recruitment and yield activities.
• Data entry and record maintenance of recruitment prospects and applicants.
• Compiles admission reports as needed.
• Affords assistance to graduate and post-baccalaureate applicants through the application process and tracks applications for completion utilizing the CRM tool.
• Affords support to graduate admission team with email development in Slate, flyers and graphics in Canva, and other ad hoc projects to support marketing and recruitment.
• Operates within approved travel and program budgets.

Requirements

• Education: Bachelor's degree in related occupational field of study.
• Experience: 1-3 years professional experience in an office or sales environment. Experience in admissions or higher education preferred.

Knowledge/Skills/Abilities

• Ability and interest in learning new software.
• Familiarity with customer relationship management (CRM) systems (Slate preferred).
• Proficiency in public speaking.
• Ability to communicate effectively with diverse audiences.
• Ability to communicate enthusiastically on the phone, online, in email, and in-person about graduate programs.
• Good judgment and the ability to work collegially in a deadline-driven environment.
• Demonstrated ability to work independently and to maintain confidentiality.
• Desire to support a diverse and inclusive campus environment.

Physical Demands

• Intermittent sitting, standing, stooping, crouching, walking, and occasional moving of light objects.
• Work is performed in an office with occasional travel.