Admissions Counselor, Graduate and Professional Education

Position Summary

Vanguard University is seeking a dedicated and enthusiastic Admissions Counselor to join our Graduate and Professional Education Enrollment team. The role involves guiding students through the admissions process and enrolling adult learners into our diverse range of graduate and professional programs.

POSITION DUTIES

• Reflect and promote the mission, vision, and identity of Vanguard University.
• Participate in the university community, building partnerships with key stakeholders across various schools, departments, and support systems.
• Build meaningful relationships with prospective students through various communication channels, such as phone calls, emails, virtual meetings, and in-person interactions.
• Listen to prospective students' concerns, goals, and aspirations, and tailor program information and resources to address specific needs and interests.
• Collaborate with other members of the Graduate Enrollment Team to provide a seamless and holistic enrollment experience.
• Partner with recruitment coordinators, academic advisors, financial aid representatives, and other stakeholders to ensure that each student's journey is supported from initial inquiry to enrollment.
• Develop and maintain comprehensive knowledge of our graduate and professional programs, curriculum, and unique features, articulating how they align with the diverse needs of adult learners and equip them with the skills needed to excel in their chosen fields.
• Support prospective students regarding the admissions process, application requirements, deadlines, and necessary documents, assisting them in completing their application materials and providing clear and accurate information.
• Maintain accurate and organized records of interactions and admissions documents with prospective students using CRM systems, providing regular updates on their progress and engagement to the admissions team.
• Participate in off-site, virtual, and on-campus recruitment events, open houses, information sessions, and workshops to engage with prospective students and provide insights into our programs and student experience.
• Stay up-to-date with industry trends, program updates, and best practices in adult student enrollment, proactively seeking opportunities for professional development to enhance counseling skills.
• Other duties as assigned, including mandatory annual participation in University Commencement ceremonies.

Required SKILLS & QUALIFICATIONS

• Bachelor's degree.
• One year of experience with admissions, enrollment, or advising, preferably in a higher education setting.
• Ability to learn admissions, enrollment, and customer care principles in alignment with the role.
• Strong interpersonal and communication skills, with an ability to connect with adult learners from diverse backgrounds and experiences.
• Empathetic listener who can understand and address individual needs and concerns effectively.
• Excellent organizational skills and attention to detail.
• Self-starter with exceptional time management skills that can work autonomously or with a team.
• Tech-savvy with proficiency in Microsoft Office Suite.
• Flexibility to work evenings and weekends for events and outreach efforts.
• Vibrant belief in Jesus Christ with ample evidence of personal discipleship.
• Reflect, articulate, and promote the mission, vision, and identity of the University.

Preferred

• Two or more years of experience in admissions, enrollment, or advising in a higher education setting.
• Working knowledge of Canva or other collateral building platforms.
• Knowledge of how to effectively support adult learners and university offices.
• Tech-savvy with proficiency in CRM systems and Microsoft Office Applications.

SALARY

This is a non-exempt, full-time, benefit-eligible position. Expected Pay Range: $21.00 - $25.00 per hour. Placement within the salary range is commensurate upon education and experience. Vanguard University also offers a very competitive and generous benefits package.

APPLICATION

To apply, please visit: https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=7192590