Graduate Admissions Assistant, Graduate College

Major Responsibilities

• Enter data and maintain records in the Slate CRM
• Oversee query management and auditing responsibilities
• Utilize reports & system modules in CRM for tracking inquiries & application materials
• Respond to emails using CRM automation and Inbox system
• Assist with on-campus and virtual events (registration & materials, check-in etc.)
• Scan and upload documents
• Other duties as assigned

Qualifications

• Bachelor’s degree or higher
• Strong verbal and written communication skills
• Experience with analyzing large datasets and summarizing information in a way understandable to a range of audiences
• Demonstration of attention to detail, analytical skills, and a focus on organization and accuracy
• Mastery of Microsoft Office Suite (Excel, Teams), and Google Suite
• Ability to prioritize work requirements and handle multiple assignments or tasks
• Ability to work well both independently and collaboratively with a team
• Demonstration of a service-oriented mindset
• Experience with maintaining confidentiality
• Familiarity with CRMs systems if possible