Graduate Administrative Assistant 2

Position: Graduate Administrative Assistant 2 (Classified, 100% FTE, permanent, overtime eligible) | Department: Operations Unit, College of Nursing, Washington State University | Location: WSU Spokane campus, Spokane, WA 99202 | Not eligible for work visa sponsorship.

About the role

As the Graduate Administrative Assistant 2, you will report to the Operations Manager and serve as the primary point of contact for the Advanced Practice and Nursing and Systems Science Departments in the College of Nursing. You will provide comprehensive administrative support to the department chair, coordinate departmental programs, and serve as a liaison between the chair and faculty. This role requires sound judgment, discretion, and the ability to work independently while collaborating closely with the chair, program directors, and the operations manager to fulfill a broad range of responsibilities. In this role, you will exercise delegated authority to coordinate and provide administrative and staff support services during the absence of a supervisor, ensuring continuity of operations and adherence to established policies and procedures.

Responsibilities

• Serve as primary point of contact for the Advanced Practice and Nursing and Systems Science Departments
• Provide comprehensive administrative support to the department chair
• Coordinate departmental programs
• Act as liaison between the chair and faculty
• Exercise delegated authority to coordinate and provide administrative and staff support services during supervisor absence
• Ensure continuity of operations and adherence to established policies and procedures
• Manage multiple projects and events
• Handle confidential and sensitive information
• Provide exemplary customer service to diverse clientele
• Maintain positive working relationships with diverse groups
• Take on new assignments and learn new skills as required

Required Qualifications

• High school diploma or equivalent AND two (2) years of clerical, office or administrative experience; OR one (1) year of experience as an Administrative Assistant 1; OR equivalent education/experience
• Experience preparing correspondence, reports, and/or presentations
• Demonstrated ability to manage multiple projects and events
• Demonstrated experience effectively handling confidential and sensitive information
• Demonstrated experience providing exemplary customer service
• Strong computer skills including familiarity and comfort with Microsoft Office Excel, Outlook, Word, PowerPoint as well as Google Docs
• Effective written and interpersonal communication skills
• Demonstrated ability to work with diverse clientele
• Ability to maintain positive working relationships with diverse groups
• Willingness and ability to take on new assignments and learn new skills as required

Preferred Qualifications

• Experience managing schedules and travel arrangements
• Experience working in an academic environment
• Previous experience at Washington State University
• Experience with Workday Enterprise Management System
• Five years of increasingly responsible administrative support experience
• Knowledge of rules and regulations regarding FERPA

Pay

Monthly Salary: $3,738 to $4,980 (Steps A–M) | Range 41. Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28. Step M is typically a longevity step. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits

• Paid sick and vacation leave
• Paid holidays
• Medical, dental, life and disability insurance package for employees and dependents
• Retirement
• Deferred compensation, optional supplemental retirement accounts
• Training and development
• Employee tuition waiver

Schedule & Position Details

• Full-time (100% FTE), permanent position
• Overtime eligible
• On-site at WSU Spokane campus
• 12-month position term