Graduate Academic Advisor

Responsibilities

• Understand Policies and Procedures
• Provide guidance and support to a diverse student population regarding educational and career goals
• Establishing ongoing relationship with panel of assigned students, including, but not limited to, Zoom and/or face to face meetings (minimally, twice a semester)
• Assisting students in selecting or changing majors by offering appropriate guidance
• Helping students select courses that align with degree requirements and monitoring their progress within the GSE roadmap appropriate for their program
• Managing Schedule Changes
• Aiding students with course add/drop procedures, as well as discussing implications (academic and financial) of contemplated changes
• Facilitating student access to tutorial services and other academic resources
• Assisting faculty who identify students with academic or personal issues interfering with satisfactory academic achievement to refer students for assistance with identified issues
• Serving as a liaison between Chairs, faculty, and various administrative offices such as the Registrar's Office, Admissions, Bursar, and Financial Aid, under the supervision of the Senior Director for Graduate Advisement or designee
• Transcript Evaluations
• Prompt evaluating of course credits for state content core requirements
• Student Record Management
• Maintaining and updating student records to ensure accuracy
• Assisting with Academic Challenges
• Supporting students facing academic challenges by presenting their cases to the Senior Director for Graduate Advisement
• Completing graduation checks using tools like Degree Works to ensure students meet graduation requirements
• Graduation Check
• Completing graduation checks using tools like Degree Works to ensure students meet graduation requirements
• Student Service Orientation
• Participating in virtual and in-person orientations and assisting students in dealing with other Student Services offices (bursar, registrar, and financial aid)
• When referral is needed, make sure to personally set up the next steps, and follow up after completed

Qualifications

• Master's degree required
• Proven experience in student recruitment and advising within an educational institution or a similar type of institution
• Knowledge of, or ability to learn quickly Customer Relationship Manager systems, DegreeWorks, Microsoft Office (including Word, Excel, Outlook, Teams, & Bookings), Zoom technology and other technological tools as assigned
• Documentation of daily activities
• Ability to develop in-depth knowledge of program and certification requirements for all programs at GSE
• Strong communication, interpersonal, teamwork, and problem-solving skills
• Ability to work effectively in a dynamic, multicultural environment

Benefits

Travel Possible temporary coverage at various Touro locations as needed

Pay

Maximum Salary USD $54,500.00/Yr.

Schedule

Minimum Salary USD $43,600.00/Yr.