Academic Advisor

Responsibilities

• Serves as the student’s primary point of contact to seek resolution to student needs by providing relevant educational advice, directing students to the appropriate self-serve resource and/or acting as liaison between the student and the requested student service area ensuring resolution is obtained in a timely manner.
• Creates and maintains quarterly student schedules and advises students on course schedule sequence to ensure that the student successfully meets their University educational goals.
• Completes quarterly student academic progress (SAP) audits, including but not limited to GPA and CCR calculations and projections. Actively manages their schedule, outreach and overall student success.
• Recognizing the rigors of student life and students’ personal obstacles to educational success, strives to instill confidence by providing encouragement and support through the course of advising.
• Utilizes student information system (SIS) to identify, document and track student progress and advising activities.
• Serves as the student’s primary point of contact for financial aid questions, including FAFSA/FAConnect, ledger card entries, payment plans, and excess funds.
• Communicates the impact of the student’s credit load on tuition and the financial aid award.
• Performs regular proactive student outreach to drive student outcomes throughout the student’s life cycle; collaborates interdepartmentally and conducts audits of student success data trends to support this effort.
• Aids in the development of strategies which address student retention data.
• Maintains strict adherence to all institutional, governmental and accreditation policies, regulations, codes of conduct.
• Makes the best use of time/resources and prioritizes activities; stays focused in spite of distractions.

Requirements

• 1 year experience in Advising, Counseling, Customer Service or related field.
• Proficient in Microsoft Office Suite; student information system experience preferred.
• Ability to work independently and collaboratively as a member of a team and with other departments both in-person and virtually.
• Strong multi-tasking, organizational, planning and coordination skills.
• Prowess in customer service in a professional environment.
• Must be self-motivated, flexible, patient and solutions oriented.
• Strong interpersonal skills to interact with students, management and peers.
• Strong command of the English language, in both oral and written form.
• Professional appearance and telephone/virtual manner are essential.
• Ability to work evenings and weekends.

Education

• Bachelor's degree required.

Benefits & Compensation

• Rasmussen University offers a robust total rewards program that includes a competitive compensation and benefits program.
• The offered pay range is $$41,700.00 to $54,200.00.
• This range is subject to change.
• Pay is just one component of our total rewards package. We offer a choice of plans for Medical, Dental and Vision, a 401(K) retirement plan with employer matching, employer paid basic life insurance, AD&D, and numerous voluntary plan options.
• We also have a continuing education benefit available for full-time employees offering a 100% tuition reduction on courses taken within our family of brands*, a robust learning management system and individual development planning.
• We are committed to supporting an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives.
• Some programs not available to residents of all states.

About Us

• Rasmussen University, a university accredited by the Higher Learning Commission, an institutional accreditation agency recognized by the U.S. Department of Education (www.hlcommission.org), is dedicated to changing lives and the communities it serves through innovative educational programs.
• As a pioneer in career-focused education since 1900, the University is defining a new generation of higher education that focuses on competency-based education, technology and transferable skills.
• Rasmussen offers undergraduate and graduate programs online and in person at 20 campuses around the country.
• The University is designed to lift and support its students every step of the way, from each student’s first credential to their last.
• Rasmussen encourages its students, faculty, and staff to strive for academic excellence, community enrichment and service to the public good.
• Rasmussen is a wholly owned subsidiary of American Public Education, Inc. (Nasdaq: APEI).
• For more information about Rasmussen University, please visit www.rasmussen.edu.