Grad Pharmacist
At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health.
About the role
As a Graduate Pharmacy Intern, you will apply your didactic learning from pharmacy school and pharmacy practice into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor and District Leader, you will complete a comprehensive training roadmap within 120 days of graduation designed to further your knowledge of store, district, and regional operations. Through hands-on experience, training, and time spent with leaders in your district, you will deepen your understanding of patient safety, error prevention, quality assurance drug utilization review (DUR), and pharmacy professional standards such as corresponding responsibility and red flag detection.
While in the pharmacy, you will assist the pharmacy team to ensure operations run smoothly, prescriptions are filled promptly, safely, and accurately, and patients receive caring service that exceeds expectations. You will learn to operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts, you will demonstrate empathy, genuine care, and contribute to a safe and inclusive culture where all people feel valued and empowered.
Responsibilities
- Support pharmacy operations by following all company SOPs at each workstation to help Pharmacists and Technicians manage and improve patient health.
- Follow pharmacy workflow procedures at each workstation (e.g., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment.
- Contribute to positive patient experiences by showing empathy and genuine care, creating personalized moments while serving patients at pick-up, drive-thru, and over the phone.
- Offer immunizations and other services at the register and over the phone to keep patients healthy.
- Demonstrate compassionate care by solving or escalating patient problems.
- Provide counseling, field medical questions, and solicit patient medical history to provide optimal care under the direct supervision of a licensed pharmacist.
- Take telephonic prescriptions from prescribers and clarify prescriptions or facilitate medication changes, where allowed by state regulation.
- Maintain self-awareness and provide in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
- Complete basic inventory activities, such as accurately putting away medication deliveries, cycle counts, returns-to-stocks, and waiting bin inventories, as permitted by law.
- Contribute to a high-performing team, embrace a growth mindset, and remain receptive to feedback while seeking opportunities to expand clinical and technical knowledge.
- Remain flexible for scheduling and business needs, including voluntarily traveling to stores in the market to work shifts as needed.
- Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles, including CVS policies and procedures to ensure patient safety and privacy.
- Deliver additional patient health care services (e.g., immunizations, point-of-care testing, and offsite clinics), where allowable by law and supported by required training and certification.
Where permissible, the Graduate Pharmacy Intern may also support immunizations, including:
- Completing additional licensure and training requirements to obtain Technician Immunizer status to support preparing and administering vaccines.
- Educating patients about vaccines and answering questions to obtain informed consent.
- Monitoring for and responding to adverse reactions, and reporting events per public health requirements.
- Reviewing and collecting patient information, and tracking documentation for each applicable patient.
Requirements
- PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health.
- Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines. Failure to obtain licensure within 120 days of graduation will result in separation of employment.
- Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
Essential Functions
- Regular and predictable attendance, including nights and weekends.
- Ability to complete required training within the designated timeframe.
- Attention and Focus: Ability to concentrate on tasks, pivot quickly between tasks, and confirm prescription information and label accuracy for patient safety.
- Customer Service and Team Orientation: Actively look for ways to help people in a friendly manner and understand patient reactions to respond appropriately.
- Communication Skills: Use verbal and written communication effectively, practice active listening, and ask questions as needed.
- Mathematical Reasoning: Use math to solve problems, such as determining the total number of tablets, day’s supply, or number of bottles needed to fill a prescription.
- Problem Resolution: Identify challenging interactions and choose the best course of action when faced with multiple options.
- Physical Demands:
- Remain mobile and upright for extended periods.
- Lift, scan, and bag items; reach overhead or stretch to grasp items.
- Move fingers repetitively for tasks like picking, pinching, typing, or working primarily with fingers.
- Extend hands and arms in multiple directions to place, move, or lift items.
- Control precision by quickly adjusting machines to exact positions.
- Stoop considerably, using lower extremities and back muscles to move items between low and high positions.
- Close visual acuity for activities such as transcribing, reading, and inspecting small parts.
- Occasionally lift up to 20 lbs; frequently lift up to 10 lbs; consistently lift negligible weight.
- Express or exchange ideas through spoken word to convey detailed instructions accurately.
- Receive detailed information through oral communication.
- Perform any additional tasks as directed by a Supervisor or Manager.
Qualifications
Preferred Qualifications:
- 1+ years of related work experience in pharmacy, retail, medical, or customer service settings.
- Ability to become immunization certified, as this is an essential pharmacist function.
- Ability to work in the home store and across the market in other locations to meet business needs.
- Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.).
Pay
The typical pay range for this role is $23.75 - $42.00 per hour.
Benefits
This part-time position is eligible for a range of benefits and programs that support physical, emotional, and financial well-being, including:
- Dental and vision coverage.
- Wellness resources.
- Employee discounts.
- Access to certain voluntary benefits.
- Additional programs based on hours worked and eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.