Grad Assistant Enrollment Department
Lackawanna College · Scranton, PA · Yesterday
On-siteAdministrativeInternship
Key Responsibilities
- Provide direct support to the Enrollment/Admissions team by assisting with recruitment initiatives, campus visit programs, open houses, and enrollment events.
- Support daily admissions operations, including application processing, document tracking, and CRM updates.
- Coordinate and support enrollment-related events such as open houses, accepted students' day, recruitment fairs, etc.
- Maintain accurate student records, reports, and enrollment files, update databases and CRM systems.
- Assist with follow-up outreach to students regarding missing documents, registration, and enrollment requirements. Assist with scheduling appointments, campus tours, and meetings for enrollment staff.
- Support survey distribution and data collection related to student recruitment and enrollment activities.
- Respond to general email and phone inquiries from prospective students and families.
- Represent the Enrollment/Admissions office at on-campus and off-campus recruitment events as needed.
- Participate in enrollment planning meetings and training opportunities.
- Complete special projects related to recruitment, outreach, or enrollment initiatives as assigned.
Qualifications
- Enrollment/accepted in a graduate program in Higher Education, Organizational Leadership & Management, Professional Studies, or MBA
- Strong academic standing
- Excellent written and oral communication skills
- Proficiency in Microsoft Office
- Ability to work independently and as part of a team
- Strong organizational and time-management skills