GPS Liquidity, Liquidity Product Manager

Responsibilities

• Product Ownership & Strategy: Serve as the end-to-end product owner for deposit account products and features, defining strategic priorities, managing the product roadmap, and identifying opportunities to improve client satisfaction, operational effectiveness, and business growth.
• Process Improvement & Client Experience: Evaluate existing client and operational processes, identify pain points, and lead process re-engineering efforts to improve efficiency, scalability, controls, and overall client experience.
• Risk & Control Management: Partner with Legal, Compliance, Risk, Audit, and Business Controls teams to establish and maintain a robust product governance framework, including product risk assessments, controls, procedures, issue remediation, and regulatory compliance.
• Product Development & Change Management: Lead product enhancements and new feature development from concept through implementation, developing business requirements and coordinating with Technology and Operations teams to deliver strategic initiatives.
• Cross-Functional Leadership: Coordinate across Sales, Service, Operations, Technology, Treasury, Finance, Legal, Compliance, and Risk teams to deliver product objectives and ensure operational readiness for product changes.
• Product Governance & Documentation: Maintain product procedures, operating guidance, training materials, client disclosures, and governance documentation to support consistent product management and execution.
• Analytics & Performance Monitoring: Develop and utilize product metrics, reporting, and analytics to monitor performance, operational effectiveness, risk indicators, and opportunities for improvement.
• Sales & Service Enablement: Ensure Liquidity Specialists and Client Coverage teams have clear product guidance, training, and support materials to effectively position products and deliver a consistent client experience.

Requirements

• Experience in product management or deposit account oversight within transaction banking or treasury services.
• Experience developing and maintaining product policies, controls, and procedures.
• Experience delivering and leading cross functional projects.
• Excellent written and verbal communication skills, including the ability to simplify complex regulatory or operational concepts for broad audiences.
• Intellectual curiosity and problem solving skills.
• Must think strategically and make sound judgment calls.
• Collaborative working habits.
• Comfortable interacting with senior colleagues.
• Understanding of Treasury Management (Global Payments Solutions) business.
• Proficiency in MS Office, Word, Excel and PowerPoint to support analytical and presentation needs.

Skills

• Experience in product management or deposit account oversight within transaction banking or treasury services.
• Experience developing and maintaining product policies, controls, and procedures.
• Experience delivering and leading cross functional projects.
• Excellent written and verbal communication skills, including the ability to simplify complex regulatory or operational concepts for broad audiences.
• Intellectual curiosity and problem solving skills.
• Must think strategically and make sound judgment calls.
• Collaborative working habits.
• Comfortable interacting with senior colleagues.
• Understanding of Treasury Management (Global Payments Solutions) business.
• Proficiency in MS Office, Word, Excel and PowerPoint to support analytical and presentation needs.