Government Program Manager

About the role

The Government Program Manager will manage two key areas: day-to-day government program compliance activities focusing on federal and state funding programs and grants, and driving enhanced program implementation and compliance excellence to streamline filings and reports. This role requires a collaborative, solutions-focused approach, excellent communication and interpersonal skills, adaptability, analytical skills, and a mature professional attitude.

Responsibilities

• Act as the day-to-day internal point of contact for program management, providing guidance on program rules and aligning business objectives with program requirements.
• Review and document compliance requirements for each grant and program, including grant applications, agreements, and program regulations, and communicate relevant details to internal stakeholders.
• Conduct account and project billing/invoicing reviews, prepare reimbursement filings with necessary documentation, and respond to government requests.
• Maintain knowledge of the company’s service offerings, service footprints, and targeted customers (fiber optic and wireless technologies), particularly related to ETC and ILEC areas and funding programs.
• Track program requirements and deadlines, ensuring internal teams understand objectives, and provide regular progress updates to stakeholders.
• Lead documentation gathering in response to federal program audits.
• Oversee compliance objectives for broadband network expansion, ensuring timely and accurate filings. Familiarity with broadband location and availability reporting (e.g., HUBB reporting) is a plus.
• Analyze data and provide high-level Excel reports, including pivot tables and lookups.
• Perform other duties as requested.

Requirements

• 4-6 years of relevant experience.
• Associate’s Degree (minimum education requirement).
• Experience working across functional groups (legal, accounting, engineering, construction, etc.).
• Experience working with legal documents and interpreting laws and regulations.
• Experience preparing and presenting executive summaries for approval.
• Experience setting and meeting schedules/deadlines.
• Experience in the telecommunications industry.
• Experience managing E-Rate compliance for a service provider.
• Experience with federal USF program compliance within the telecommunications industry (High Cost, E-Rate, RHC, Lifeline) and/or experience with broadband grant programs and requirements.

Skills

• Ability to handle challenging situations professionally and accept constructive feedback.
• Customer-centric with strong relationship-building skills.
• Self-motivated, goal-oriented team player with exceptional time management.
• Strong problem-solving skills and ability to work collaboratively under deadlines.
• Excellent communication and critical thinking skills.
• High attention to detail and organizational skills, with the ability to multitask.
• Proficient in Microsoft Suite (Excel, Word, Outlook, PowerPoint).

Schedule

This position can be remote. Eastern Time or Central Time is preferred.