Government Facility Post Supervisor

About the role

Reporting to the Operations Manager, the Post Supervisor serves as a role model to the organization in professionalism, learning mindset, conduct, personal effectiveness, strategic thinking, following the GSSC Core Values, and emulating a strong culture that respects all people. While supervising Security Officers and other company personnel assigned to one to two posts at client sites, they must meet the highest quality standards set forth by GSSC while ensuring all post orders are followed, established rounds are completed and adequate reports are filed.

Schedule

Monday – Friday, 6:00 AM – 2:00 PM (1st Shift, 40 hours/week)

Benefits

• Medical, Dental, Vision
• 401(k) with Company Match
• Competitive compensation & PTO
• Progressive pay increases
• Promotional and advancement opportunities
• Employee Referral & Retention Bonus Program
• Employee Recognition Program

Responsibilities

• Ensure effective and consistent delivery of security services and intended mission goals.
• Identify and coordinate staffing needs of Security Officers.
• Carry out supervisory duties in accordance with company policies and state/federal laws, including: interviewing, orienting and training employees; planning, assigning and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; making hiring and termination recommendations.
• Initiate and maintain open lines of communication with Security Personnel.
• Ensure operational schedules of personnel and services are coordinated and maintained.
• Develop and assure implementation of officer duties and responsibilities.
• Assist Security and District Management in developing new security clients and operations, coordinating new services, and developing quality assurance measures.
• Assist in payroll data, billing data and reports accurately and timely.
• Ensure operational reports and files are maintained.
• Ensure completion and dissemination of service documentation as required.
• Maintain ongoing organized analysis of security operations and effectiveness.
• Provide oversight of operational files, reports, and documentation.
• Ensure implementation of effective field training programs for new personnel and continued education with Management.
• Identify and resolve employee conflicts to maintain a productive work environment.
• Ensure performance evaluations are completed fairly and timely.
• Respond, resolve, and determine course of action for personnel issues.
• Conduct internal investigations of employee misconduct and forward subsequent reports.
• Partner with District Management in the termination process.
• Maintain equipment inventories and serviceability.
• Maintain ongoing compliance with regulatory requirements set forth by state and federal regulations governing security operations.
• All other duties as assigned.

Qualifications

Minimum Qualifications

• High school diploma or equivalent
• Ability to read, write, and speak English
• U.S. Citizen or alien lawfully authorized to work in the United States
• Must pass State & Federal background checks
• Valid Driver's License, pass Motor Vehicle Record Check, and maintain appropriate driving record
• Successfully complete GSSC Basic Training
• One year supervisory experience
• Ability to meet and maintain applicable state, county, and municipal licensing requirements
• Excellent communication (verbal and written), administrative, customer service, and organizational skills
• Proficiency in Microsoft Office including SharePoint, Word, Excel, Outlook, Teams, and PowerPoint
• Ability to effectively manage and supervise staff, including creating schedules, providing training, and conducting disciplinary action when necessary
• Ability to exemplify exceptional leadership and personnel management
• Ability to demonstrate critical thinking
• Ability to project a professional, motivational, and enthusiastic management style

Preferred Qualifications

• Three years supervisory and related security experience (preference for Military Veteran, Law Enforcement, Corrections, or Security background)

Physical, Mental & Environmental Requirements

With or without reasonable accommodation, the physical and mental requirements of the job may include the following:

• Seeing, hearing, speaking, and writing clearly
• Occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling
• Frequent sitting, standing, and walking, which may be required for long periods and may involve climbing stairs and walking up inclines and on uneven terrain
• Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds
• Must be able to push, pull, or drag an adult to safety from hazardous situations
• Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations
• Ability to safely operate a motor vehicle for extended periods while frequently entering and exiting the vehicle
• Must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements for Security Officers

Expectations

• Schedule flexibility
• Positive, supportive, and collaborative mindset
• Participate in the strategic planning of local Patrol Operations with Patrol and District Management
• Ensure compliance with GSSC policies, procedures, and practices by personnel
• Ensure operational compliance with federal regulations and state statutes
• Living the company core values
• Willingness to coach and mentor personnel