Governance Support Unit Manager

About the role

An exciting opportunity to lead an established team of health care professionals and work closely with the MHDA senior leadership team to support essential safety and governance processes for the District MH services. This includes accreditation, clinical safety, quality improvement, incident management, open disclosure, complaints and compliments, legal matters, policies and procedures, clinical redesign, and consumer engagement.

Where you’ll be working

Macquarie Hospital, Northern Sydney Local Health District.

About the organization

We are a health service that touches thousands of lives across the Northern Sydney Local Health District. Our team is passionate, driven, and dedicated to delivering the best possible care. We value diversity, inclusion, and a respectful workplace free from aggression, sexual harassment, discrimination, and racism.

Responsibilities

• Coordinate the development, implementation, and progressive evaluation of a Quality and Safety Framework for Mental Health Drug and Alcohol (MHDA).
• Develop a flexible biennial MHDA Quality Plan and report progress against this plan monthly.
• Provide leadership and support to the specialist officers in the Governance Support Unit (GSU) and their work plans.
• Ensure that all specialist functions of the GSU are optimally integrated, with cross‑fertilisation and a strong focus on consumer safety.
• Lead the GSU in accreditation systems and preparation.
• Ensure the GSU provides proactive educational, consultancy, and coordination support to the MHDA Directorate and MHDA sectors/services when preparing for accreditation.
• Liaise actively with the NSLHD Clinical Governance Directorate to ensure alignment of roles and responsibilities.
• Meet or exceed all relevant NSWH, NSLHD, and MHDA KPIs and requirements, and institute timely recovery plans when variances occur.

Requirements

• High‑level knowledge and demonstrated skills in quality improvement, risk management principles, the NSWH Patient Safety Program, consumer peer workforce engagement, community development, and associated practices and systems.
• Proven experience in strategic planning, service evaluation, and health‑care standard accreditation processes (e.g., NSQHS).
• Ability to provide leadership and work as part of a specialist team, demonstrating commitment to a performance‑based culture with accountability.
• Proven financial management skills, change management, risk management, lean principles application, and planning.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Pay

Remuneration: $77.44 – $92.27 per hour.

Schedule

Employment type: Permanent Part‑Time.

Hours per week: 14.