Governance Business Manager

About the Role

This position will act as a key contributor to the CCO/OCRM Book of Work, coordinating across ECO, Product Management, Risk, Operations, and Technology stakeholders. The objective is to deliver an end-to-end CCO Book of Work, including intake, prioritization, sequencing, tracking, and executive reporting.

Responsibilities

• Act as the key contributor to the CCO/OCRM Book of Work, coordinating across ECO, Product Management, Risk, Operations, and Technology stakeholders.
• Deliver an end-to-end CCO Book of Work, including intake, prioritization, sequencing, tracking, and executive reporting.
• Drive CCO data governance forums with clear visibility into progress, risks, dependencies, and decisions.
• Maintain a single source of truth for initiatives and leadership reporting, supported by standard templates and artefacts.
• Identify and deliver continuous improvements to governance, oversight, and execution discipline.
• Identify risk mitigating and efficiency opportunities in day-to-day activity and ensure any solutions are implemented consistently across the team.
• Provide data insights/reporting and drive cross-functional coordination to support business decision making.

Requirements

• Minimum of 2 years of related experience.
• Proven experience in data governance, or portfolio/Book of Work delivery within a complex, regulated environment.
• Strong understanding of governance frameworks, decision-making forums, and execution discipline.
• Experience working cross-functionally with senior stakeholders across Product, Risk, Operations, and Technology.

Skills

• Critical thinking and analytical skills, with the ability to digest and synthesize large amounts of data and information into design and delivery of executive level reports, dynamic dashboards, workflows, and continuous improvement loops.
• Vision, creativity, presence, and credibility. A collaborative and flexible style, with a general service mentality.
• Accountability: demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.
• Confident communicator with the ability to produce and challenge constructively.

Preferred Qualifications

• Familiarity with enterprise tooling and building (e.g., Salesforce, Snowflake, Microsoft 365 & Power Platform).

Benefits

• Medical, dental, vision, life, disability, and other supplemental insurance plans.
• Employee Stock Purchase Program (ESPP) and 401K program with company match after 12 months of tenure.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, access to certification prep, and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and perks for associations including CompTIA and IIBA.
• Dedicated customer service team and a certified Career Coach.

Preferred locations: Jersey City (primary) or Tampa (alternate).