Golf Shop Associate

About the role

The Town of Frederick is seeking a part-time and seasonal employee to assist with the day-to-day operations of the golf course. This individual will work in the golf shop, practice facilities, food and beverage area, and provide guest services.

Responsibilities

• Opens and closes the golf shop and practice facilities.
• Ensures all day-to-day operations are performed in accordance with daily policy and procedures.
• Interacts and provides excellent customer service to guests, answering questions and providing information regarding programs, policies, and course conditions.
• Affords assistance with retail sales, using computerized point-of-sale systems to collect fees, and entering data into various software programs.
• Determines order of play and calls groups to starting tee in a timely fashion.
• Communicates with staff on starting groups, turn times, and any other on-course issues.
• Answers phone calls to schedule tee times, provide information, and transfer calls to the appropriate staff member.
• Has full knowledge of tournaments and league operations to answer guest inquiries.
• Affords assistance with tournament operations, GHIN handicapping for events, and outside guest services, including golf cart and practice facility operations.
• Affords assistance in merchandising operation by updating displays and rotating merchandise.
• Informs the appropriate personnel when supplies are low and need to be ordered.
• Operates the food and beverage area, including the sale of alcoholic beverages and preparation of minor grab-and-go foods such as sandwiches and hot dogs.
• Stocks inventory in food and beverage area, as needed.
• Keeps golf shop, eating areas, patio, bar, cooking area and restrooms clean and orderly, as assigned.
• Completes necessary registration paperwork.
• Communicates effectively with all members of the golf course staff.
• Drives a golf cart or other utility vehicle when necessary.
• May help coordinate and oversee all league play on a daily or weekly basis.
• May perform duties related to the maintenance and operations of the golf course and/or driving range.
• May be responsible for nightly general ledger/cash turn-ins.
• In the absence of golf management, may provide operational coverage and address routine issues using established procedures, and promptly notify management of all actions taken.
• Keeps management team informed of all such interactions and decisions.
• May lead and train less experienced staff members on duties and procedures.
• May be required to work nights, weekends, and holidays with the possibility of overtime hours.
• Performs other duties as assigned.

Qualifications

• Must be 17 years of age (must be at least 21 years of age to serve alcohol).
• High School Diploma or Equivalent (may be in progress for applicants still in school).
• A valid Driver’s License.
• Must be able to pass a criminal background check.
• Basic knowledge of the game of golf and golf course etiquette is preferred, but not required.
• Alcohol service training is required upon hire.
• Food handling training is required upon hire.

Benefits

No specific benefits are mentioned in the job posting.

Pay

$17.50/hr + Tips

Schedule

Night shifts, weekends, and holidays may be required with the possibility of overtime hours.