Golf Services Associate

About the Role

We're seeking fun-loving, dedicated and caring team members for a variety of hourly positions who are fanatical about putting a smile on our Players' and fellow Playmakers' faces. We believe in the unlimited power of play to drive fun, connection and innovation. Whether you work behind the scenes or directly engaging with Players, your role is key in bringing people together and redefining entertainment.

What's In It for You?

• Competitive pay: Our hourly wages are competitive, and tips are available for certain positions.
• Benefits: Health, dental, vision, 401(k) playmaker match, paid time off, free mental well-being platform for those who qualify.
• Flexibility: Day, night and weekend shifts are available for both part-time and full-time seekers.
• Perks: Enjoy FREE game play, discounted food and retail items, and weekly Playmaker meals.
• Career Growth: We have countless examples of Playmakers who have skyrocketed within the brand as we love to promote from within.
• Lots of Fun: A playful environment where you can make new friends.

What You'll Need to Succeed

• A positive attitude
• One team mentality – "Teamwork makes the dream work"
• Player focus – obsess over making our Players' experience the absolute best it can be
• Ability to thrive in a popular environment – keeping calm when things get busy
• Previous experience in hospitality or entertainment is a plus, but not required

What You Will Do in the Role

• Welcome and assist players with check-in and reservations, ensuring they have all the info they need to get started and enjoy their Topgolf experience
• Provide detailed information about the venue, gameplay, and current promotions, helping players make the most of their visit
• Assist with golf clubs and equipment, ensuring players have the right gear to improve their game
• Keep the venue clean, organized, and inviting, from tidying up the retail area to offering players helpful guidance and recommendations
• Stick to safety and sanitation standards, keeping the guest services area clean, safe, and compliant
• Live the Topgolf values—Fun, One Team, Excellence, Courage, and Caring—every day

Physical Requirements

• Lift and move items up to 50 lbs., including carrying golf bags with clubs across multiple floor levels; comfort with bending, stooping, and carrying is essential
• On your feet for most of the day
• Constantly engaged in a variety of physical activities
• Endurance to keep up the pace in a high-volume working environment