Golf Service Assistant

About the role

Sunseeker Resort Florida Gulf Coast, by Curio is a stunning waterfront destination located in Southwest Florida, offering the perfect blend of luxury and leisure. The Golf Service Assistant plays a crucial role in providing a memorable golf experience for resort guests.

Responsibilities

• Assists the Professional Staff with all golf shop activities
• Ensures guests receive outstanding customer service, meeting or exceeding their expectations
• Delivers and promotes prompt, outstanding service to all resort guests and legacy members
• Stage pre-loaded golf carts for daily play
• Confirm all beverage packages are loaded in staged carts
• Prepares and maintains driving range, checking periodically throughout the day for restock and picking needs
• Cordially greet incoming guests coming in from self-park and resort transportation
• Load and unload golf bags from incoming and outgoing transportation
• Tag inbound bags and store accordingly or promptly get to the staging area ready for play
• Show awareness to where golfers are on property and anticipate the next course of action
• Guide guests to designated facilities
• Wash and detail each cart after each round played to ensure finest presentation
• Count, clean and ensure all rental sets are accounted for after each round
• Store accordingly
• Maintain cleanliness or orderliness of outside areas and employee restrooms
• Empty trash when necessary as well as the end of the shift
• Maneuver golf carts at a safe speed around the club and around guests always
• Work in conjunction with the professional staff and starter
• Communicate special requests to the team for added assistance
• Perform other duties as assigned

Requirements

• Minimum of two (2) years’ experience in private or resort club, preferably with golf background
• Knowledge and an understanding of the game of golf

Other Minimum Requirements

• Ability to work varied shifts, including weekends and holidays
• Strong working knowledge of Microsoft Office
• Excellent customer service skills
• Able to function well under pressure, manage multiple priorities, and meet established deadlines
• Mature personal discretion and sound judgment
• Strong leadership abilities, sound judgment, superior problem solving and decision-making skills
• Excellent organizational, analytical and project management skills, with particular attention to quality and detail
• Interpersonal skills to deal effectively with all business contacts
• Professional appearance and demeanor

Pay

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.