Golf Membership Events Lead Coordinator

About the role

Position Summary The Golf Membership Events Lead Coordinator for The Biltmore Club serves in a supervisory role to ensure all aspects of membership events and Club experiences run seamlessly. As an ambassador of The Biltmore brand, this position elevates member satisfaction through exceptional service, engagement, and event execution. Works directly with the Director of Golf Operations, golf management team, food and beverage and banquets to ensure successful execution of golf member activations

Responsibilities

• Proactively builds relationships with members and creates exceptional experiences through engagement.
• Handles service recovery for member questions and concerns.
• Maintains a high profile among members while upholding and enforcing Club rules and standards.
• Creates and manages the annual calendar of social and membership events for The Biltmore.
• Collaborates with the Executive Chef, Banquet Department, and Stewarding to create BEOs and execute events.
• Manages all Member Clubhouse food and beverage operations.
• Ensures front and back-of-house compliance with departmental policies, procedures, and local/state/federal regulations.
• Supports the Membership Department as needed.
• Performs additional related duties as assigned.
• Demonstrates ability to work under pressure and manage stressful situations with professionalism.
• Maintains schedule flexibility to meet operational needs.

Qualifications

Experience And Education Required: Minimum of two years of related experience in hospitality, events, or club operations. Associate degree or equivalent combination of education and experience preferred.

Skills Required: Language Skills Ability to read and