Golf Experience Associate

About the role

Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. As a Golf Experience Associate, you’ll guide guests through their Five Iron Golf experience, acting as their host to ensure satisfaction and engagement. You'll focus on making sure they enjoy all the fun that golf and Five Iron have to offer.

Responsibilities

• Provide a fun golf experience from check-in to check-out
• Gamify the experience for fun and energy
• Take pride and ownership of each guest’s enjoyment and fun at Five Iron Golf
• Serve as the in-house expert on golf simulator technology and use your expertise to ensure guests have the best possible experience, highlighting everything Five Iron Golf has to offer
• Connect guests with other offerings in the Five Iron catalog, such as leagues, memberships, swing evaluations, and club fittings
• Maintain extensive knowledge of food and beverage offerings
• Maintain up-to-date knowledge of all products and business lines
• Maintain a clean and presentable facility

Requirements

• Golf, sales, and/or hospitality experience encouraged but not required
• Strong customer service skills
• Upbeat energy and enthusiasm
• Positive attitude
• Ability to work in a fast-paced environment and collaborate with a team
• Ability to stand, walk, and bend for long periods of time
• Proficient oral communication skills
• Ability to lift up to 50 lbs
• Must obtain proper licensing/certifications for food/beverage handling

Benefits

Applies only to full-time employees:

• Health, Dental, and Vision insurance
• Long and Short Term Disability
• Accident and Critical Illness Insurance
• 401K
• Free meals while working

Pay

$12/hour + tips and commission

Schedule

Part-time, non-exempt. Hours vary by week; primarily weekday afternoons/nights and weekends.